Implementing Six Sigma methodology in a developing country

Zulqarnain, Ali; Iqbal, Syed Amir; Khalid, Rameez

doi:10.1504/ijpmb.2013.058158

Cited by 5 publications

(3 citation statements)

References 22 publications

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“…Most of companies did not have any project selection techniques, so they were not able to complete their project on time . Right project selection plays a major role in early success, and right project selection depends upon recognizing the projects that manage the business ability and goal (Kumar et al, 2009;Zulqarnain et al, 2013;Aldairi et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

A structured review of Lean Six Sigma in various industrial sectors

Singh

Rathi

2019

IJLSS

169

137

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Purpose The purpose of present study is to expose the detailed review for benefits and challenges about implementation of Lean Six Sigma (LSS) in business organization and spread of LSS literature in term of various sectors wise, research methodology wise and journal wise. Design/methodology/approach This paper covers the literature on LSS from 2000 to 2018. The authors have selected a large number of research papers using the keywords as Lean Six Sigma implementation in automotive, micro small medium enterprises, health care, education, financial sectors and many more. A total of 216 research papers have been reviewed on LSS distribution of sector wise, research methodology adopted, active countries, year of publication and critical barriers in implementation of LSS. Findings The present literature classifies the spread of LSS in four important sectors of manufacturing, health care, human resource, financial and education. It presents the critical barriers and benefits of LSS implementation in various sectors mentioned above and an important research gap, where practitioner/researcher can focus more during their research on LSS. Practical implications It is important for industry, researchers and LSS practitioners to be aware about challenges and success factor during LSS implementation in various sectors such as manufacturing, education, financial, human resource and health care. Hence, this paper could provide significant and valuable insights to industry and practitioners for successful implementation of LSS projects. Social implications LSS results in reduced waste, defects and improve process, which in turn provide high-quality products at minimum cost, and this leads to customer delight, which ultimately raises the societal living standard. The results encourage LSS practices without fear because there is a huge discussion of near about all success and failure parameters about LSS. Originality/value To the authors’ best knowledge, no studies have still covered the literature review of LSS implementation in three different sectors: manufacturing, service and process. The present study was mainly focused on presenting a systematic review of literature in said sectors and found the gap between current status and future direction for the implementation of LSS in different areas.

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Section: Introductionmentioning

confidence: 99%

A structured review of Lean Six Sigma in various industrial sectors

Singh

Rathi

2019

IJLSS

169

137

View full text Add to dashboard Cite

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“…Similarly, causes for this issue were explored in company documents and interviews. Causes found mirrored other studies in developing economies (Djerdjour & Patel, 2000;Georgise et al, 2012;Tanco, Jurburg, & Escuder, 2015;Zulqarnain, Iqbal, & Khalid, 2013) Causes that the company can control were sifted and recommendations were developed, which include: carrying out supplier development activities; extensive use of ERP for order tracking; and training on Supplier Relationship Management (SRM) and Forecasting etc. Documentation Accuracy was found to be 65% as shown in Table 1, and the reasons identified for this were:…”

Section: Step 3: Analysis Of Processes As Per Scor Performance Attrib...mentioning

confidence: 92%

“…The company, after implementing SCOR in a limited area of 'local procurement', is now thinking for its company-wide deployment through its integration with existing business performance management processes. It is noteworthy that oil and gas sector in developing economies has roots in multi-national companies (MNCs), therefore the status of internal systems and external relationships is better than companies in pure manufacturing sector (Zulqarnain et al, 2013). However, resistance to the changes which SCOR will bring can be considered as a significant challenge.…”

Section: Step 3: Analysis Of Processes As Per Scor Performance Attrib...mentioning

confidence: 99%

SCOR Implementation in Oil and Gas Company from an Emerging Market

Hafeez

Khalid

Mir

2017

International Journal of Operations Research and Information Systems

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Measuring supply chain performance is an important business success factor in today's competitive environment and continuous improvement culture. Several models have been developed for this purpose, however, such models lack standardized language and are not well known in the developing countries. Supply Chain Council (SCC) developed Supply Chain Operations Reference (SCOR) model. This paper presents a case-based action-research for a step-by-step implementation of SCOR model. The case company belongs to oil and gas sector in a developing country. As-Is model was developed and analyzed for gaps. Reasons were identified using company documents and semi-structured interviews. To-Be model was then developed along with recommendations keeping into account the challenges faced by companies operating in emerging markets. The step-by-step SCOR implementation was found to be effective. It is further found that adapting the SCOR model for developing countries is a time-intensive effort and adapting the best practices can be a better option.

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Deploying Six Sigma practices to General Electric subsidiaries in a developing economy

Schmidt¹,

Sousa-Zomer

Andrietta

et al. 2018

IJQRM

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Purpose The purpose of this paper is to investigate Six Sigma implementation in the subsidiaries of General Electric (GE) located in Brazil and to explore the role of the quality culture of headquarters in overcoming common obstacles to Six Sigma implementation reported by other studies. Design/methodology/approach An exploratory survey was the basis for gathering data for this study. A structured questionnaire was developed covering issues related to Six Sigma implementation, such as experienced benefits, main outcomes, and metrics adopted by companies. Data from eight GE subsidiaries were qualitatively analyzed. The findings were discussed in the light of other studies conducted in Brazil as well as in other developing countries in the context of the role of existing quality culture in overcoming barriers to Six Sigma implementation. Findings The findings revealed that Six Sigma at GE subsidiaries achieved better results in comparison with the results obtained by other Brazilian companies reported in the literature. GE quality culture aspects such as top management commitment, high investment in training, recognition schemes, and development of a well-planned infrastructure were identified as valuable to overcome common barriers to Six Sigma implementation. Moreover, the findings showed a strong alignment with the goals and practices of GE headquarters, which is an evidence of the quality culture that exists in GE and that allows all GE businesses achieve benefits with Six Sigma. Originality/value Since limited empirical research has been conducted concerning Six Sigma implementation in developing countries, this paper aspires to contribute to Six Sigma body of knowledge by illustrating the practices of a world benchmark corporation.

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Implementing Six Sigma methodology in a developing country

Cited by 5 publications

References 22 publications

A structured review of Lean Six Sigma in various industrial sectors

A structured review of Lean Six Sigma in various industrial sectors

SCOR Implementation in Oil and Gas Company from an Emerging Market

Deploying Six Sigma practices to General Electric subsidiaries in a developing economy

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