E-learning is emerging as the new phenomenon of modern education. Universities are adopting e-learning as a strategy for the improving the teaching/learning process. The primary question addressed in this paper is related to the factors influencing the adoption of e-learning. An integrated model was used to explore the factors influencing students' satisfaction with e-learning in Jordan. The model adopted five variables from the technology acceptance model, Delone and McLean model and the social cognitive theory to predict students' satisfaction with e-learning. A sample of 386 students was utilized and an instrument with 30 items was used. Results indicated that perceived ease of use, perceived usefulness, system quality, information quality, and computer self-efficacy are major factors influencing students' satisfaction. The coefficient of determination estimated to be 0.498, and yielded a full support of all proposed hypotheses. Conclusions and future work are reported at the end of this study.
Cloud computing is emerging as a major advancement in organizational infrastructure, which aims to bring with it great benefits to technology users. Jordan is one of the developing countries that seeks to adopt such technology. Based on that, this study focused on how Jordanians perceive and respond to cloud computing, and the main factors that govern its adoption and use. Using a quantitative approach, responses from cloud computing users were gathered to investigate their perceptions on the factors affecting their adoption of such technology. A sample of 134 online users was utilized and an instrument of 21 items was used in this study. Results indicated that service quality, cost reduction, IT background, and perceived control are major predictors of online users' intention to adopt cloud computing. Perceived security was not significant in this relation. The researchers conclude this work with their discussion, implications, limitations and future work.
Strategic Information System Planning (SISP) is a very important issue for contemporary organizations, where information technology is becoming an important driver of sustainable competitive advantage. This paper focuses on the success of the planning process by exploring its proceedings in two cases in Jordan. The paper utilized Earl's Model and applied it on two cases in Jordan by exploring and analyzing the strategic planning process for the two firms "Japan Tobacco International" and "Irbid Electricity Company". Results indicated that evaluating the success of SISP in JTI is more effective and focused than IDECO based on a combination of factors. The clarity of strategy, the stakeholders influence and nature of "social behavior", and the competitive environment are three main factors that support the process of evaluating the success of SISP in the organization.
The purpose of this study is to look into Jordanian customers' purchasing habits in regard to electronic commerce. The goal of this research is to investigate the impact of social media on electronic commerce trust and purchasing behavior. Trust's impact on social commerce was also investigated. Furthermore, the influence of social commerce on electronic commerce purchasing behavior has been studied in greater depth. This study proposed a conceptual model, which was empirically tested with a survey of 150 Jordanians. The study's findings stated that social media and social commerce had a significant impact on Jordanians' purchasing behavior toward e-commerce. Besides that, trust has a significant impact on social commerce. Furthermore, social commerce influences e-commerce purchasing behavior. Because the study was limited to Jordan, one of the primary limitations of this study is that the results cannot be generalized. Similar studies in other countries are needed to either support or refute our findings.
Customers' online shopping intentions have not changed in response to technological advancements, making it difficult for businesses and marketers to invent new strategies to maintain long-term relationships with customers and encourage them to repurchase despite unprecedented technological advancements around the world. Following these issues, the current study investigated how M-CRM, Perceived Ease of Use, and Perceived Usefulness influenced Post-Purchase Behavior, as well as how Ease of Use and Perceived Usefulness mediated the relationship between M-CRM and Post-Purchase Behavior. The study introduces the Unified Theory of Acceptance and Use of Technology as a theoretical framework to accomplish this goal. The 239 responses were evaluated using Smart Partial Least Squares after the data was obtained from a random sample of Jordanian consumers. M-CRM, as well as Perceived Ease of Use and Perceived Usefulness, had a beneficial influence on post-purchase behavior, according to the data. Perceived Usefulness and Ease of Use The relationship between M-CRM and Post-Purchase Behavior was impacted by usefulness. Companies might use these facts to develop a marketing strategy for Jordanian customers.
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