Grande (UFCG) is carried out applying Structural Equation Modelling via R software. Results: The results confirmed the positive influence of training and top-management support on the perception of ease; of top-management support on the perception of usefulness; and the perception of usefulness on the perceived benefits of the Electronic Information System (EIS). Theoretical Contributions: This research advances in studies on information technology (IT) and its implication in Public Administration, and, as it has multidisciplinary academic support, presents contributions to practice and theory in a related way. A relevant theoretical contribution is that the results of measurements for perceived usefulness (PU) and benefits reinforce the need for a better understanding towards concepts and variables of both constructs. Such a situation open ups new opportunities for theory to understand such constructs in a mandatory context of IT. Practical contributions: For professionals, it provides subsidies for institutions adopting information systems to promote a more favorable environment for their acceptance. Once the relevance of training programs, coupled with the support of top management, has the potential to increase the perception of the quality of the system by users, and thus, greater assimilation of the benefits linked to this system, impacting its acceptance.
O mercado turístico apresenta crescente competitividade e por isso, as empresas buscam melhorar a captação das percepções dos seus clientes sobre a qualidade percebida durante o consumo do serviço. O estudo propôs um mapa conceitual sobre avaliação da qualidade de serviços no turismo, discutindo as perspectivas teóricas e práticas. Para isso, utilizou-se uma Revisão Sistemática da Literatura, contemplando a análise de 148 artigos científicos e, construindo-se um portfólio com 10 artigos nacionais e 10 internacionais. Assim gerou-se um mapa conceitual que esquematiza as principais discussões na área. Por fim, a síntese e discussão dos resultados pautaram-se em três abordagens de estudo: teórica, de eventos e de modelos para a avaliação da qualidade em serviços turísticos. Esta pesquisa oferece contribuições teóricas e práticas através do mapa conceitual auxiliando na compreensão das principais abordagens das correntes de estudo e, na prática, estimula gerentes a avaliar de maneira efetiva a qualidade dos serviços oferecidos em seus respectivos empreendimentos.
Given the increasing financialization of human life, people need to be increasingly able to manage money as a resource. Personal finance management transcends economic issues and can be discussed from the sustainability perspective in three pillars. The field of research in financial education and sustainability is remarkably recent, bringing the need to analyze the research trajectory in the area. This research is a bibliometric analysis, supported by the software VOSviewer and CitNetExplorer, and explored the course of studies in financial education and sustainability in terms of productivity by year, authors, periodicals, institutions, notable works, and words key. The main results found were that since 2011 there had been an exponential growth in publications in the area, with the United States being the country that contributed most to the field. The main research titles are related to the didactics of financial education, and the themes are more related to the social and economic spheres of sustainability. Even when composing one of the search filters in the portfolio, sustainability is still an incipient aspect when working in financial education, especially in the environmental sphere. All of this brings the need to understand the relationship between personal finance management and sustainability fully.
Social management is a broad multidisciplinary field; thus, it requires consensus among scholars. This paper responds to two questions: What elements and categories are prioritized in social management studies by Brazilian scholars? Is there novelty in the elements of SM at the Brazilian approach or it is a superposition with other international perspectives? The methods were lexical analysis, descending hierarchical classification techniques, correspondence analysis, and similarity analysis. The hierarchical clustering of elements extracted from the literature from 1990 to 2019 reveals that the field of social management has six dimensions and originated from previous studies about social participation, governance, and others. Despite the criticism on the concept, there is consensus among Brazilian authors; however, few new ideas emerge, showing a slow grown in the field, besides a low internationalization level. The advance of the praxis is minimizing the level of abstraction; Brazilian scholars defend the triad society, state, and market, but their studies focused more on state and society. On the contrary, international studies recognized the role of firms in social management. The differentiation of the Brazilian perspective of social management is a cognitive citizenship, educational and pedagogical process.
A agropecuária brasileira é referência mundial em diversificação, produtividade, emprego e desenvolvimento de tecnologias e práticas sustentáveis. Contudo, sua imagem também está associada a impactos ambientais e sociais negativos o que tem acarretado em barreiras a comercialização dos produtos. Nos últimos dois anos, em virtude da nova política ambiental adotada pelo governo que tem por intuito abrandar a legislação ambiental vigente, o agronegócio brasileiro tem se tornado tema central das discussões em nível global sobre os impactos gerados pelo mercado agropecuário. Com base nisso, o estudo pretende por meio de uma pesquisa bibliográfica e documental compreender o processo histórico da sustentabilidade empresarial e as implicações da sua incorporação no contexto do agronegócio brasileiro. Embora as projeções para o setor sejam de expansão e crescimento econômico, entende-se como imprescindível aos produtores nacionais atuar em consonância com a conscientização do mercado consumidor frente a preservação ambiental e apesar da nova política ambiental de abrandar a legislação, busquem aliar a produção à Sustentabilidade Empresarial.
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