Service Innovations are an opportune strategy for companies to compete in the digital age and to transform their business models taking a service perspective on their value creation. Digital business models require unique value propositions that incorporate digital technologies. Companies are required to build new digital capabilities to design and implement digital strategies. The paper takes a visionary perspective and motivates to view value creation through a service lens to respond to current challenges of digital transformation. We apply Service Dominant Architecture (SDA) to translate requirements of business initiatives into sustainable new IT infrastructure capabilities.

No abstract

No abstract

No abstract

International audienceIn this paper a novel approach and thinking to foster the derivation of competence and skill requirements by business process models is presented. Management of intra- and inter-organizational business processes is a significant issue that influences a company's success. A multitude of competence models, standards and frameworks exist. Furthermore, current resource models in business process management solutions are not sophisticated and adequately reflecting the needs of collaborative resource planning and competence management. Our research activities yielded a meta model which tends to overcome existing shortfalls. In this article we present an extensible resource meta-model that allows the modeling of resources including their competences, skills and knowledge. Furthermore we demonstrate the aggregation of competence concepts to business partner profiles in collaborative networks