This article presents an aplication of the concepts of lean office at the institutional level in the areaResumo: O presente artigo apresenta uma aplicação dos conceitos de escritório enxuto no nível institucional na área da prestação de serviços, particularmente no segmento de saúde. Dessa forma será apresentado o caso do posto médico militar da guarnição de Campinas, estado de São Paulo, o qual é subordinado ao Comando da 11ª Brigada de Infantaria Leve. Para tanto será mostrado inicialmente um panorama da organização e sua situação gerencial, destacando-se os conflitos existentes. Na sequência será vista a metodologia de Lean Office (Escritório Enxuto) aplicada à solução dos problemas e os resultados obtidos. Palavras

Purpose -The purpose of this paper is to present management techniques in the healthcare sector through lean office. Design/methodology/approach -A case study approach is adopted, with data collected in the Brazilian military organization. Findings -The findings identify several ways to apply lean concepts outside manufacturing. From this, a future lean office health state design will be proposed. Research limitations/implications -The lean office health proposal has to be tested in other organizations to confirm this case study. While this may limit the generalization of the findings, there is value in demonstrating the benefits modern lean office techniques can bring to the developing world healthcare.Practical implications -The paper shows that lean office health techniques can provide benefits to healthcare in developing countries' hospitals and others. Originality/value -The value of the paper arises from providing a detailed analysis of a healthcare lean office in the developing world. There have been only a small number of other studies published in the literature about lean office health.

Manufacturing companies strive for ever-increasing competitiveness through productivity and quality. This goal can be achieved through the implementation of lean manufacturing and six sigma methodologies. Lean manufacturing adds value by reducing waste, while six sigma eliminates variability. In this context, this article proposes a new framework within Lean Six Sigma circumstances. The framework was proposed by means of an exhaustive literature review which identified the positive points of other Lean Six Sigma frameworks available on literature. The framework was applied to a case study, and the assessments were based on semi-structured questionnaires and analysis of records and documents. The implementation was carried out in a manufacturing company in Brazil, which belongs to an American-based multinational. In the case study described herein, the manufacturing company established the proposed framework to support the combination of lean manufacturing and six sigma and introduced an enterprise-wide culture of project through the proposed Lean Six Sigma framework, which resulted in significant benefits.

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Among the diverse critical success factors that the firms must consider, the pursuit of increasingly higher standards of productivity and quality stands out. In this context, the purpose of this article is to present an initiative to integrate the promotion of the Lean Manufacturing and Six Sigma methodologies in seeking enhanced operational performance. This integration combines the application of Lean Manufacturing elements that aim at the streamlining of value streams by the elimination of wastes with Six Sigma elements which aim at the systematization of the analysis and control of process variation for accomplishing superior quality. This work is based on a case study on the changes undertaken for the implementation of this approach in an auto parts manufacturer. The organizational structure which was established for the promotion of this approach as well as the mode how projects for the improvement of operational performance are tackled by means of it are examined. The results accomplished reveal that the initiative of conciliating the application of these two methodologies may bring about a more wide-ranging and effective continuous improvement process.

Esta obra aborda e sistematiza o conjunto de conhecimentos, iniciando-se pelos aspectos organizacionais e aspectos tecnológicos mais gerais, aprofundando-se em seguida na sistematização dos roteiros de fabricação, sistemas de referência para manufatura, escolha de peças em bruto, sobremetal de usinagem. Desenvolve-se, para consolidar a aplicação desses conceitos, um exercício completo de processamento de uma peça que compõe a caixa de mudança de velocidades de automóvel. Prove-se conhecimento necessário não somente para o trabalho recorrente em suas atividades, mas também para atividades criativas nos campos de planejamento de novos métodos de fabricação, assim como no projeto e/ou seleção de novas máquinas e equipamentos que possam ser empregados na fabricação para se utilizar métodos produtivos mais eficientes.

This paper presents an application in Information Fusion related to Analytics and fusion of Big Data. The approach involves the analysis of specific aspects of the management of a Brazilian university and the proposition of a new framework that may be useful mainly for universities focused on improving their strategic planning while having excellence in operational execution. The framework intends to be used for the development of new decision support systems that integrate "past data" with "real time data". The research methodology emphasizes induction with the collection of qualitative data in order to move from observed facts to theory. The main result is the framework itself while future work may involve the development and the validation of the new system.

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