PurposeAlthough many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty in small island destinations remains unknown. To address this issue, the authors established a model based on social identity theory to investigate the effects of self-identification on overall satisfaction and loyalty, taking into account the mediating role of memorable tourism experiences.Design/methodology/approachDrawing on 335 useable questionnaires from the visitors of Princes' Islands in Turkey, a quantitative study approach was administrated to empirically analyze a partial least squares path model in PLS-SEM.FindingsThe findings revealed that self-identification positively affects memorable tourism experiences, overall satisfaction, and destination loyalty. The findings also confirm the indirect effects of self-identification on overall satisfaction and destination loyalty through mediating the role of memorable tourism experiences.Research limitations/implicationsThe findings of the study will be useful both theoretically and practically. Theoretically, this research will be important to determine tourist behavior through the viewpoint of self-identification in the context of a small island destination. Practically, the findings of this study will assist small island destinations' policymakers and practitioners to develop strategies and make effective future actions.Originality/valueThis is the first study that uses a complete structural model linking self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty.
Freedom to travel is a fundamental human right. Thus, disabled people should be able to travel. Disabilities are divided into subcategories, whereby vision disability is one of them. In the context of museums, there are some implementations for visually disabled people. However, there is still limited empirical investigation on the expectations, satisfaction, and challenges of visually impaired travelers. Therefore, the purpose of this study is to determine the expectations, needs, and challenges of visually impaired people visiting museums. In this vein, the study draws on a qualitative research approach employing data from visually impaired individuals to understand those individuals' perceptions, needs, and challenges. The study offers several practical implications to help museum managers enhance the experience of visually impaired visitors.
Öz
Bu araştırmanın amacı; 5 yıldızlı otel işletmelerinde çalışan işgörenlerin lider-üye etkileşimi ve işe yabancılaşması ilişkisini inceleyerek otel işletmelerinde çalışan
THE RELATIONSHIP BETWEEN LMX AND WORK ALIENATION IN 5 STARS HOTELS: A STUDY IN MARMARIS AND ISTANBUL DESTINASTIONS
Abstract
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