As a consequence, the resulting system, made up by a total of 80 indicators, was designed to be a practical, manageable, and targeted tool for its potential users, who include managers and technical officers who map out strategy together with stakeholders involved in its implementation, and specifically with staff at cultural centers abroad and in technical aid offices.
Recibido el día 18/6/2012 y aceptado para su publicación el 24/9/2012.
ResumenEn este trabajo se describe el procedimiento general seguido en la construcción de un sistema de indicadores para la monitorización y evaluación de la Estrategia de Cultura y Desarrollo de la cooperación española. Tomando como marco de referencia la Gestión Sostenible del Patrimonio Cultural, en el estudio presentado se abordan cuestiones relativas al: 1) proceso de evaluación de un catálogo de indicadores por parte de un panel de especialistas por medio de la técnica Delphi, 2) la definición y cálculo de un índice de operatividad relativo, 3) el proceso de selección de indicadores y, por último, 4) de qué forma éstos fueron asignados para formar parte de la dimensión básica o de la dimensión estratégica en que se estructura el sistema.
Palabras
Key performance indicators are crucial for the strategic planning of both, public and private institutions. Composite indicators are a useful tool for conveying summary information about overall performance in a relatively simple way. The construction of these indicators implies several stages concerning collection of data, selection of criteria and individual indicators, normalization and weighting of criteria and indicators, aggregation and comparison of overall performance of the alternatives or options. However, due to the different nature of the decision criteria and indicators traditional normalization methods are not always suitable. This is the case in the proposal of composite indicators measuring students' adequacy degree in higher education institutions. This concept involves several dimensions, criteria and individual indicators of diverse nature. In this paper, we try to overcome the normalization problems arising from this situation proposing a normalization method based on similarity of the options with an ideal target. Once indicators have been normalized, weights are determined and aggregation is conducted in an easy way allowing the overall assessment of the students in terms of their adequacy level. Based on this overall assessment an adequacy index is then proposed allowing classification of the students in three different groups reflecting different levels of difficulties in terms of their adequacy. Extra activities can be then planned by the institution in order to re-inforce the adequacy level of the students. The adequacy index proposal has been developed in the context of the Industrial University of Santander (Colombia).
Resumen:En este trabajo se presenta una propuesta metodológica para el diseño de un Sistema de Indicadores Culturales locales que toma como marco de referencia las Estadísticas Culturales de la UNESCO y la Agenda 21 de la Cultura. El Sistema de Indicadores que se propone queda configurado -en función de los objetivos perseguidos, los indicadores culturales requeridos y los usuarios involucrados-en un Sistema Básico y un Sistema Estratégico, y posibilita el seguimiento y evaluación del desempeño de la política cultural local.
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