“…Indicators can either be quantitative or qualitative (Kusek & Rist, 2004 ; UNDP, 2009 ; USAID;, 2010a ). The process of selecting indicators should be a participatory process within the organisation, stakeholders including experts in that particular field (Coll-Serrano, Carrasco-Arroy, Blasco-Blasco, & Vila-Lladosa, 2012 ; Kusek & Rist, 2004 ; Rabie, 2011 ; Rogers, Chappelle, Wall, & Barron-Simpson, 2011 ; Simister, 2009 ; Taplin, Clark, Collins, & Colby, 2013 ; UNDP, 2002 , 2009 ; USAID, 2010a ). This will assist in identifying what can be monitored and evaluated given financial resources and human capacity (UNDP, 2009 ).…”