Penggunaan bahan bakar minyak transportasi masih terus meningkat antara lain karena pertumbuhan kendaraan bermotor yang sangat cepat dan belum terkendalikan. Masalah utama adalah bagaimana pengelolaan penggunaan BBM secara efektif. Metode yang digunakan adalah deskriptif evaluatif, dan melakukan analisis kebijakan publik untuk mengajukan langkah yang perlu ditempuh.
The objective of this study is to determine the influence of service quality and brand images to customer satisfaction and its impact on customer loyalty in PT Freight Solution Indonusa. The research population is all the customers export and import 200 customers. Number of sample is using Slovin formula 133 customers. The data obtained and collected through the instrument by a questionnaire using a Likert scale. The data, then analyzed using path analysis. The results of the calculation and the test data can be concluded that quality of service and brand image influenced on customer satisfaction and have an impact on customer loyalty. Therfore, the quality of service and a good brand image will create customer satisfaction and enhance customer loyalty.
Abstract:The aim of this research is to identify the risk of the job at The SoekarnoHatta International Airport cargo warehouse and how to improve the safety behavior. The research used descriptive qualitative research and the risk assessment was employed to identify the highest risk of the job. The data obtained through observation on Focus Group Discussion (FGD), in-depth interview, and questioner. The risk level of activities in the outbound and inbound warehouses is essentially similar, but the risk in the inbound warehouses have a higher risk level than outbound warehouses. Risk control measures used to reduce the level of risk in the outbound and inbound warehouses are more of an administrative control and increased awareness of workers in using personal protective equipment (PPE) through active caring behavior.
This research was conducted in the area of Soekarno-Hatta, Cengkareng. The purpose of this study is to determine the conformity between Soekarno-Hatta airport Aerodrome
This research was conducted in the area of Soekarno-Hatta, Cengkareng. The purpose ofthis study is to determine the conformity between Soekarno-Hatta airport KKOP and the Local Government Regulation of Tangerang City. The method used in this study is a survey method or field study and at the explanatory-descriptive level. The methods of data collection are documentation, interviews, and observation. The result of the study can be concluded through the role of the Tangerang City government in making the 2012-2023 spatial plan of Tangerang City, recommendations on safety area for flight operation against the local government regulation on the building conbstruction Tangerang City which have been made by the local government and the Regional Airport Authority I of Soekarno-Hatta Airport, and conclusions regarding the conformity between Soekarno- Hatta Airport KKOP and Local Government Regulation of Tangerang City implemented in the Development Activity Plan of space structure plan consisting of the main activities of Soekarno-Hatta International Airport, Supporting Activities of Green Open Space, Land Use Plan.
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