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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/ authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.

-The effect of emotional design and online customer review on customer repeat purchase intention in online stores D S Dewi, A Sudiarno, H Saputra et al. Internet. This paper aims to explore the factors such as social influences, facilitating conditions, hedonic motivations, perceived risk and perceived trust that influence the consumer intention to purchase grocery online. Questionnaires will be the main instrument of the study and they will be distributed to target respondents using Internet survey. Respondents of the study will be selected using convenience sampling. After data collection, Statistical Package for the Social Sciences (SPSS) will be employed for data analysis. Overall, the result of the study is important to retailers to identify the important factors in increasing their customers" intention to purchase grocery online.

Leadership plays an important role in stimulation of creativity among employees and establishment of innovative environment in organizations. Higher education sector of any country acts as a backbone for that country as it provides skilled human resource. The higher education in Iraq face many challenges, such as brain drain, employee morale and satisfaction that leads to lower innovation. In academic context, the leadership has a critical role in achieving success. The academic leadership of a higher education institution, more specifically transformational leadership, is responsible for process and product innovation by adopting policies and culture that would lead to employee's creativity and institution's more innovation. Therefore, the main purpose of the study is to examine the influence of transformational leadership on process and product innovation in higher education in Iraq. The quantitative data was collected through survey instrument. The sample for this study is teaching staff in 10 public universities distributed throughout Iraq. The sample consists of 280 academic staff members selected through random sampling technique. SPSS was used to analyze the data. The results found that there are significant strong relationships between the transformational leadership and the Process innovation. And significant strong relationships between the transformational leadership and the product innovation More importantly, there is significant impact of transformational leadership on both process and product innovation. In addition, transformational leadership plays an important role in determining innovation.

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The Malaysian Government through the interventionist stance created an enabling environment for SMEs. Deliberate efforts for economic development started in the form of Industrial Estates and Export Processing Zones since early 1990s. This paper is a brief account of government efforts and its result for cluster development, in the light of recent literature. It is found that despite consistent efforts, the Malaysian answer to Silicon Valley -Multimedia Super Corridor (MSC)could not become an industrial cluster in a strict manner of the term used in the industrial cluster literature. This review highlights an array of bottlenecks that impede the competitiveness of MSC. The critical observation is that the SME firms in this "constructed cluster" are not enjoying the benefits of co-location externalities rather consider government's financial support as an important factor affecting their co-location decision. In the absence of the significant qualitative research in the Malaysian cluster milieu, the purpose of this paper is the unique attempt to compile the previous results of significant work on the MSC and proposes future directions of research on policy-led clusters. Design/methodology/approach -This paper synthesized and arranged most recent literature on economic development efforts made by Malaysian Government. Furthermore, it highlights the issues faced by policyled cluster of MSC. Findings -There is scant research on policy-led clusters likeMSC where government plays an instrumental role from conception of this ICT cluster to development of programs and initiatives for the sustainability of it. However, the review of recent studies indicates that MSC faces some limitations to perform as cluster. There is a strong evidence that firms are not enjoying the benefits of clustering rather are attracted toward the financial incentives offered by the government in return of the firms co-location decision. Research limitations/implications -The theoretical contribution of the review is that it signals the scarcity of both breadth and depth of literature on policy-driven cluster. Although, few notable attempts indicated how cluster initiatives influence the clusters, yet various dimensions need to be explored in order to reach the conclusive findings. The current review provides a strong foundation for further empirical research. For example, the other possible avenues could be, cluster evaluation practices in policy-led clusters; enablers and barriers to innovation in policy-led clusters; development of comprehensive indicators for principled engagement, shared motivation and joint actions in collaborative initiative development and the relational dimension of networks like technological distance between the focal firms and local SMEs. Practical implications -The review highlights that government agencies and the firms in the policy-led clusters perceive the cluster initiatives differently. For government an initiative may be a success but for firms it may be just eyewash. This perceptual difference can disrupt the...

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