Structured AbstractPurpose: The aim of this study is three-pronged. Firstly, to review the existing critical success factors (CSF) literature in the context of supply chain management (SCM). Secondly, to analyse the occurrence frequency of every possible CSF in SCM literature. Thirdly, to identify the 'vital few' and the 'useful many' CSF that are harmonized across the SCM field.Design/methodology/approach: A time-specific and term-sensitive literature review technique is undertaken to generate a list of possible CSF in SCM. The review yielded 55 papers, but only 26 empirical CSF papers were selected for analysis as the reliability and validity of the factors had been rigorously tested. Consequently, a Pareto analysis approach was applied to trace the CSF frequency of occurrence in SCM literature. By performing a Pareto analysis, this present study is able to id entify and categorize the 'vital few' and 'useful many' CSF that are consistent throughout various fields of SCM. The review and results are tabulated and a Pareto diagram has been constructed to provide a summary of findings.Findings: Out of the 26 selected empirical papers, 25 potent CSF in SCM literature have been extracted. From the Pareto analysis, 9 CSF represent 80.68 percentage of occurrence which is regarded as the 'vital few' CSF in SCM. The remaining 16 CSF represent 19.32 percentage of occurrence and is regarded as the 'useful many' CSF in SCM. The 9 'vital CSF' are immensely important, because in order to achieve supply chain and operation success, one must recognize the few vital factors that are responsible for the larger impact onto the industry compared to the other 16 'useful many' CSF. Practical implications:The study offers some sense of assistance to SCM managers in highlighting the vital few CSF that matter most, regardless of their nature of SCM fields. Thus, saving their energy, time, and resources in determining the critical pieces of information. For academicians, this study provides a platform for future SCM CSF research and the results could aid researchers in developing the research instrument.Originality/value: This study is the first attempt to apply Pareto analysis for SCM CSF studies and critically analyzing a wide range of SCM CSF literature. The result could allow supply chain managers to focus on the internal factors, as it could implicate the external factors, and is vital for sustainable supply chain operation, plus, it could stimulate potential researcher opportunities in linking SCM CSF and firm performance.

Enviropreneurship is an entrepreneurial orientation that addresses environmental problems and accommodates societal needs while simultaneously meeting the economic objective of organizations. As such, enviropreneurship can serve as a critical moderating factor that influences the relationship between green supply chain management practices (GSCMP) and sustainability performance in the Malaysian manufacturing sector. A research framework of the identified GSCMP, enviropreneurship and sustainability performance is developed with a view towards suggesting how such research might systematically be carried out. Accordingly, such thought depends upon more detailed empirical research by using advanced structural equation modeling approaches. The research findings will be particularly important for manufacturers in nurturing an entrepreneurial orientation within their organization in order to achieve sustainability performance.

There has been relatively little research that examines the relationship between the external environment and their consequences on the organizational performance of e-business in developing countries. This research represents an attempt to do so from the Malaysian e-business perspectives. This research examines the relationships between entrepreneurial orientation and organizational performance and on the role of the external environment as a moderator between the relationships. The consideration of putting moderator factors in this research allows more precise descriptions of the relationship between the two variables mentioned and the outcome of the research. This study was grounded by Resource-Based View theory as the underlying basis. This study adopted a quantitative approach where 400 questionnaires were distributed to the target population and 381 were returned. Structural Equation Modelling was performed on the quantitative data using SMART PLS 3.0. The quantitative findings indicated that entrepreneurial orientation variables of innovativeness, proactiveness, risk-taking, competitive aggressiveness and autonomy have significant effects on financial and non-financial organizational performance. However, the moderating effect of the external environment on the relationship was found not significant. This study concluded that entrepreneurial orientation and the external environment are vital to promoting the organizational performance of e-business in Malaysia. These findings able to serve as a guideline for e-business owners or founders to improve their organizational performance thus compete in the digital sphere.

-The effect of emotional design and online customer review on customer repeat purchase intention in online stores D S Dewi, A Sudiarno, H Saputra et al. Internet. This paper aims to explore the factors such as social influences, facilitating conditions, hedonic motivations, perceived risk and perceived trust that influence the consumer intention to purchase grocery online. Questionnaires will be the main instrument of the study and they will be distributed to target respondents using Internet survey. Respondents of the study will be selected using convenience sampling. After data collection, Statistical Package for the Social Sciences (SPSS) will be employed for data analysis. Overall, the result of the study is important to retailers to identify the important factors in increasing their customers" intention to purchase grocery online.

E-learning is useful to help students gaining digital and data literacy during their studies particularly in the era of Industrial Revolution 4.0 (IR 4.0). E-learning which is characterized by time and place flexibility should be utilized as a tool for self-learning. In Universiti Teknologi Malaysia (UTM), e-learning plays an important role as a supplementary tool for effective web-based learning. The purpose of this study is to examine what are the factors that drive students’ satisfaction in e-learning. A total of 194 samples were collected from undergraduate students in UTM using quantitative method. Purposive sampling technique was used to select the respondents. Statistical Package for the Social Sciences (SPSS) was utilized for data analysis. The findings showed that delivery method and con-tent have a positive and significant relationship with satisfaction of using e-learning. However, system operations has no impact on students’ satisfaction in e-learning. In conclusion, the finding of this study is expected to provide an effective teaching model for general education schools.

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Cutting-edge technological advancements have turned many electronic devices into waste within a short time of usage. Electronic waste (e-waste) has become a global problem. Due to the adverse impact of e-waste on the environment and human health, a regulatory system for effective collection and treatment of e-waste disposed of by the community and business sectors is in dire need. In an attempt to address the setbacks and cope with e-waste issues, this study determined factors that influence e-waste recycling intentions (ERIs) and e-waste recycling behavior (ERB) among consumers in Malaysia through the lens of an extended theory of planned behavior (TPB) model. Via an online survey, 159 questionnaires were collected from targeted respondents in Malaysia aged 18 years and above identified using the purposive sampling method. The structural equation modeling (SEM) approach was deployed for data analysis. As a result, moral obligation (MO) emerged as the most significant factor toward ERI, followed by perceived convenience (PC). Next, ERI displayed a significant effect on ERB. The multi-group analysis (MGA) outcomes revealed significant group differences in education variables, signifying that the lower/middle education group was more easily influenced to perform ERB than the higher education group. Essentially, this study contributes to many aspects especially in enhancing the awareness of e-waste issues and emphasizing the broad knowledge about e-waste recycling. This study provides practical implications for the government, the policymakers and all stakeholders, including consumers, non-government agencies, collectors, retailers, and recycling facilities. The study outcomes may be considered when formulating laws and regulations to enhance e-waste recycling efforts that guarantee a sustainable ecosystem in the future.

Purpose This study aims to investigate the impact of theory of planned behavior (namely, attitude, subjective norm and perceived behavioral control) on recycling intention, as well as the relationship between recycling intention and behavior in one of the top five universities in Malaysia. In addition, the mediation effect of recycling intention on the relationships is investigated. Design/methodology/approach A total of 180 responses were collected using online survey that distributed via Google Form. SmartPLS was used for data analysis via outer and inner model assessment. The assessments include construct reliability, validity and hypotheses testing. Findings The findings indicated that attitude, subjective norm and perceived behavioral control have a positive and significant relationship with students’ recycling intention. Besides, students’ recycling intention is positively related to actual recycling behavior. Additionally, this study also discovered that recycling intention mediates the relationship between attitude and recycling behavior, between subjective norm and recycling behavior, as well as between perceived behavioral control and recycling behavior. Practical implications The result of the study may serve as a guide for universities or higher education institutions to design effective recycling campaigns to promote the campus sustainability. Originality/value Universities are in a crucial position to make a huge impact when they recycle. In Malaysia, there is still a lack of high concern of universities toward green and sustainability concept. This paper fulfils the gap to study how recycling behavior can be enabled.