Assistance systems designed to help workers in their jobs are increasingly used in industry. Technological progress makes these systems more powerful and extensive, but often nobody questions the extent to which they actually support the users and do not patronize them. For the development of such systems, we found the requirement analysis to be rather complex because human factors and social constraints are more difficult to determine than technical requirements. To counteract these difficulties, we pursue in our approach the involvement of people as knowledge carriers in the development of new technologies. In this paper we outline our framework how human factors aspects of acceptance and job satisfaction can be taken into account in the conception and design of assistance systems.
The biggest challenge for a human-machine interface in highly automated vehicles is to provide enough information to the potentially unaware human operator to induce an appropriate response avoiding cognitive overload. Current interface design struggles to provide timely and relevant information tailored for future driver's needs. Therefore, a new human-centered approach is required to connect drivers, vehicles and infrastructures and account for non-driving related activities in the forthcoming automated vehicles. A viable solution derives from a holistic approach that merges technological tools with human factors knowledge, to enable the understanding and resolution of potential usability, trust and acceptance issues. In this paper, the human factors challenges introduced by automated driving provide the starting point for the conceptualization of a new Fluid interface. The requirements for the new concept are derived from a systematic analysis of the necessary interactions among driver, vehicle and environment. Therefore, the characteristics, components and functions of the interface are described at a theoretical level and compared to alternative solutions.
The 32nd Conference of the European Association for Aviation Psychology (EAAP) took place September 26-30, 2016 in Cascais, Portugal. The conference theme was "Thinking, High and Low: Cognition and Decision Making in Aviation". This year marked the founding of the EAAP 60 years ago.
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