Tujuan dari penelitian ini adalah untuk menganalisis penerapan konsep turnover intention pada karyawan hotel di Surabaya-Indonesia, dengan difokuskan pada peran dari konstruk kepuasan kerja sebagai variabel mediatornya. Riset ini juga bertujuan untuk menganalisis pengaruh variabel budaya organisasi dan organizational justice pada kepuasan kerja, serta menganalisis pengaruh kepuasan kerja terhadap turnover intention. Penelitian ini dilakukan pada 152 karyawan hotel di Surabaya dengan purposive sampling. Hasil penyebaran kuesioner diolah dengan teknik analisis Partial Least Square (PLS). Terdapat 7 hipotesis yang diajukan dalam penelitian ini, sebanyak 6 hipotesis yang terdukung, yaitu H1, H2, H4, H5, H6, dan H7. Sementara H3 tidak terdukung. Hasil penelitian ini mendukung social exchange theory. Adapun kesimpulan holistik penelitian ini bahwa model penelitian ini didukung secara empiris.
Currently, the existence of information technology is unavoidable. The COVID-19 pandemic has brought changes in consumer consumption patterns from traditional sales patterns to a website-based digitalized sales system. MSMEs in Janti village still use the traditional sales system. This condition makes it difficult for MSMEs in Janti village to carry out sales promotions. The purpose of community service is to provide solutions faced through socialization activities and website creation training as a means of promoting MSME products in Janti village. This is a new breakthrough for MSMEs because traditional marketing is no longer effective. Implementation of activities with the methods of socialization, discussion, and training. The socialization and training activities received a positive response from MSME actors. Overall, the activity went smoothly and received a positive response from MSME actors. The results of these activities have an impact on increasing sales so that the income of MSMEs also increases as general, so that it will impact to increase economic and role of human resource. There the COVID-19 in 2020-2021 makes MSMEs in Janti Village have capable although has hard work.
Background - Competition between companies is very competitive to be the best organization must manage human resources and pay serious attention to the behavior, attitudes, and psychological state of employees. The company is expected to only employ competent human resources with a positive work attitude. However, the work-life balance of employees in hotels has not been felt evenly by hotel employees in Surabaya. Therefore, it is necessary to study the factors of work-life balance and work engagement by mediating job crafting for hotel employees in Surabaya. Objectives - To provide empirical evidence related to the direct effect of work-life balance on work engagement, and the indirect effect of using job crafting mediation on hotel employees in Surabaya. Design/method/approach - Quantitative research that is explanatory research is used in this study. A total of 152 hotel employees in Surabaya were used as samples using the purposive sampling technique. The data that has been collected and tabulated is then analyzed using the PLS program. Findings - This study provides evidence that work-life balance has a significant effect on job crafting, work-life balance does not affect work engagement. After that, job crafting influences work engagement. Furthermore, job crafting has a fully mediating role in work-life balance and work engagement. Conclusion - Work life balance can improve work engagement. job crafting is able to mediate between work life balance and work engagement of hotel employees in Surabaya. work life balance allows employees to build a balance between work and family roles. Research Implications - Hospitality management needs to increase work engagement which is much needed for employees in completing their job responsibilities to be better and give their best contribution in achieving organizational goals. Paying attention to the work-life balance of employees between work and family makes employees happy so they are motivated to give their best performance in providing services to hotel guests satisfactorily. Provide support by facilitating employee job crafting to modify the way of working according to the needs of the job. Research Limitations - This research is not free from limitations. This study only examines hotel employees in Surabaya, so further research needs to be carried out in different sectors that have different characteristics. The results of the study which were found to be insignificant between work-life balance and work engagement need further empirical evidence. In addition, it is necessary to further develop factors that affect work engagement, such as work stress and psychological contracts.
Background – In the dynamic era of the business world, achieving business growth and sustainability requires human resources who have innovative skills. SMEs play an important role in the economic growth of a country. However, the added value provided is still not significant because the human resources owned by SMEs are still relatively low in innovative abilities. The solution is to conduct learning orientation and innovative behavior with the mediating role of creative self-efficacy. Objectives - To provide new insights about the innovative behavior of SMEs, the extent to which learning orientation for innovative activities and creative self-efficacy influence the innovative behavior of SMEs. Design/method/approach – This study uses quantitative methods. Respondent data was collected using a questionnaire. The sample used was 105 SMEs in Surabaya using the purposive sampling technique. Hypothesis testing using Partial Least Square (PLS). Findings - The results of this study that learning orientation has a significant effect on creative self-efficacy and innovative work behavior, creative self-efficacy has a significant effect on innovative work behavior. Furthermore, creative self-efficacy plays a role in mediating learning orientation and innovative work behavior. Research Implications - For business continuity to be maintained, SMEs must produce products that are different from competitors. SMEs must increase learning opportunities to produce highly innovative work behavior. Research Limitations - This study only involved SMEs in Surabaya so that future researchers should conduct similar research in a wider area for more comprehensive results.
Tujuan dilaksanakannya pengabdian masyarakat di Dukuh Menanggal Surabaya ini adalah untuk memberikan keterampilan pada UMKM yang tergabung dalam paguyuban Amanah Blimbing Wuluh untuk dapat menentukan harga pokok produksi yang tepat dalam rangka melakukan penjualan produk yang telah diproduksi. Permasalahan yang dihadapi oleh UMKM ini adalah keterbatasan pengetahuan mengenai cara menentukan harga pokok produksi sehingga membuat harga jual yan ditentukan hanya berdasarkan harga pasar yang berlaku. Solusi yang diberikan oleh tim yaitu memberikan pengetahuan, pelatihan, dan pendampingan selama lebih-kurang 4(empat) bulan. Hasil pelaksanaan menunjukkan peningkatan pemahaman mengenai cara menentukan harga pokok produksi, dan hasil pelatihan juga menunjukkan adanya peningkatan dalam keterampilan menentukan harga pokok produksi meskipun masih terdapat beberapa kekurangan dalam menentukan penggunaan full costing atau variabel costing. Selain itu selama pendampingan peserta merasa lebih dekat dan diperhatikan karena merasa diberikan wawasan dan tambahan keterampilan dalam menyusun administrasi sebagai kelengkapan dalam menjalankan bisnis di sektor UMKM.
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