The cause of the increased prevalence of diabetes mellitus is a change in lifestyle and socioeconomy. Family support is an important thing in the management of diabetes mellitus. One of the diabetes mellitus prevention program is a program of chronic disease managament (prolanis). The purpose of this study was to know the relationship between family support and activeness of prolanis participants with diabetes mellitus. This study used a correlative quantitative research design conducted in 2019 in Bandung. The samples in this study were 43 respondents. The sampling technique used in this study was total sampling. The data collected involved family support and activeness of participants by using a questionnaire instrument of family support and activeness of participants. Statistical test used Spearman Rank Correlation. The analysis result showed that there is a relationship between family support and activeness of participant level (P ≤ 0.05). It is suggested for government to educate about diabetes mellitus and how to care for it to the family of patients with diabetes melittus.

Angka kejadian Diabetes Melitus (DM) secara nasional meningkat dari 6,9% menjadi 8,5%.  Namun terjadi penurunan keikutsertaan pasien DM menjadi peserta prolanis. Penurunan peserta prolanis DM sebelum pandemi COVID-19 sudah terjadi, apalagi setelah terjadi pandemi. Hal ini harus dilakukan evaluasi terhadap program prolanis yang dilaksanakan setiap puskesmas. Peserta Prolanis DM yang aktif dapat dikendalikan kadar gulanya dengan baik. Pengelola prolanis akan mengalami kesulitan saat pasien DM tidak aktif dalam kegiatan prolanis (mengundurkan diri). Perlu dilakukan upaya peningkatan pelayanan dari koordinator prolanis. Tujuan penelitian ini adalah untuk mengetahui upaya peningkatan pelayanan pasien DM peserta prolanis yang dilakukan koordinator prolanis di puskesmas. Penelitian ini menggunakan desain penelitian kualitatif dengan pendekatan fenomenologi dan menggunakan tehnik analisa Collaizi.  Sampel dilakukan secara purposive sampling sebanyak 9 orang koordinator prolanis DM di 9 Puskesmas. Hasil penelitian didapatkan 5 tema yaitu :  Ketaatan melaksanakan program prolanis DM, Upaya inovasi koordinator prolanis DM,  Upaya edukasi bagi peserta prolanis DM, Hambatan pelaksanaan program, dan Dukungan kerja. Koordinator prolanis diharapkan terus melakukan inovasi pelayanan kepada peserta prolanis DM.  Kata Kunci : diabetes melitus; koordinator;  prolanis.  EFFORTS TO IMPROVE SERVICES FOR CHRONIC DOSEASE MANAGEMENT PROGRAM DIABETES MELLITUS PARTICIPANTS IN BANDUNG CITY HEALTH CENTERSABSTRACT The incidence of Diabetes Mellitus nationally increased from 6.9% to 8.5%. However, there was a decrease in the participation of DM patients to become prolanis participants. The decline in Chronic Disease Management Program participants before the COVID-19 pandemic had occurred, especially after the pandemic. It is necessary to evaluate the Chronic Disease Management Program carried out by each district health centre. Active Chronic Disease Management Program participants with Diabetes Mellitus can control their sugar levels well. Chronic Disease Management Program managers will experience difficulties when DM patients are not active in Chronic Disease Management Program activities (resigned). Efforts need to be made to improve the services of the prolanis coordinator. The purpose of this study was to determine the efforts to improve services for DM patients with participants carried out by the Chronic Disease Management Program coordinator at the district health center . This study used a qualitative phenomenologic research design  with Collaizi analysis technique. The sample was carried out by purposive sampling as many as 9 partisipant in 9 health centers. The results of the study found 5 themes, namely: Obedience in implementing the DM Chronic Disease Management Program, innovation efforts of the DM Chronic Disease Management Program coordinator, educational efforts for DM  participants, barriers to program implementation, and work support. The Chronic Disease Management Program coordinator is expected to continue to innovate services to DM participants. Keywords: diabetes mellitus; coordinator; chronic disease management program