This research discusses the influence of the work environment and competence on motivation and its impact on employee performance at Masmitra Hospital. In compiling this research, preliminary research has been carried out. The study uses assessment indicators on two independent variables starting from the work environment variables, namely infrastructure at work, workplace lighting, workroom air circulation, workplace cleanliness, and relations between employees at work. Next competency variables are knowledge, skills, self-concept, self-characteristics, motivation, experience, personality characteristics, beliefs, and values whereas the assessment indicators on mediating variables are motivation variables that measure employee motivation in working through the level of physiological, security, social, appreciation, and selfactualization needs. Then end with an assessment of the dependent variable that is the performance variable that measures the value of work quality, work quantity, responsibility, cooperation, and initiative. This study uses a quantitative descriptive analysis method with a Likert scale measurement tool. Data collection techniques through questionnaires were randomly distributed to 100 respondents. The number of respondents was calculated by the Slovin method of a population of 135 employees. The results of the study when viewed using path analysis, show that the Work Environment (X1) and Competence (X2) have a positive and significant effect on Performance (Z) both directly and indirectly through Motivation (Y).

This study aims to determine the effect of e-service quality on customer e-satisfaction, the effect of e-trust on customer e-satisfaction, the effect of e-service quality on customer e-loyalty, the effect of e-trust on customer e-loyalty and finally, the effect of e-satisfaction on online shop customer e-loyalty. The type of research used in this research is correlational research with a quantitative approach and testing the research hypothesis was carried out by using the Structural Equation Model (SEM) approach based on Partial Least Square (PLS). The sample or respondent used in this study is 432 consumers of online shops in Banten, Indonesia. The results show that E-Service Quality had positive but not significant effect on E-Satisfaction, E-Trust had a positive but not significant effect to E-Satisfaction, E-Service Quality had a positive but not significant effect towards E-Loyalty, E-Trust had a negative but not significant effect to E-Satisfaction and finally E-Satisfaction had a positive but not significant effect on E-Loyalty.

The purpose of this study was to analyze the relationship between E-Satisfaction, E-Word of Mouth and E-Trust on Repurchase Intention of Online Shop. The approach in the research used is a quantitative approach using PLS-SEM SmartPLS software as a data processing tool. In this study, the data collection technique was carried out using an online questionnaire which was distributed to 150 respondents’ consumers of online shops. Sampling system with snowball sampling method. Based on the results of hypothesis testing, it was found that this study found that satisfaction had a positive and insignificant effect on repurchase intention. This shows that the e-satisfaction of online shop consumers does not significantly affect the repurchase intention of these consumers towards e-commerce online shops. In addition, e-word of mouth has a positive and insignificant effect on repurchase intention. This shows that the higher the e-word of mouth perceived by e-commerce consumers, the less significant customers will repurchase online. E-trust has a positive and significant effect on repurchase intention. This shows that the higher the e-trust perceived by online shop e-commerce consumers, the more customers will repurchase online. The novelty of this research is the new correlation model of e-satisfaction, e-word of mouth and e-Trust on repurchase intention of online shops and the research can be a reference for further research to be applied in other places or countries.

This research aims to analyze the relationship between digital marketing on quality service, digital marketing on sales performance, quality service on sales performance, and digital marketing on Sales performance through quality service. The research methodology is a quantitative method and divided into research design and research subjects, data collection methods, and analysis methods. The study is conducted on 125 small and medium (SMEs) in Banten, Indonesia in the digital region. The study uses primary data based on the results of distributing online questionnaires to 125 managers of SMEs in Banten who were selected by simple random sampling. The questionnaire was designed online, and each question/statement item was given five answer options, namely: strongly agree (SS) score 5, agree (S) score 4, neutral / doubt (N) score 3, disagree (TS) score 2, and strongly disagree (STS) score 1. The method for processing data is by using PLS and using SmartPLS version 3.0 software. Based on data analysis by SmartPLS, digital marketing has a significant effect on quality service, digital marketing has a significant effect on sales performance, quality service has a significant effect on sales performance, and digital marketing significantly affects sales performance through quality service in the digital era.

Macroeconomic factors and internal factors are variables that affect sharia banking. These factors are GDP, inflation, and interest rates, FDR, OER, which can affect directly or indirectly, the financial performance of sharia banks in Indonesia. The result has shown GDP has a significant positive effect on ROA, it is matching with several previous research, Inflation has no significant and negative effect on ROA, because when inflation central bank will give policy to increase BI rate, and sharia bank doesn't affect with interest rate because interest is riba, interest rate has no significant effect on ROA because sharia bank doesn't effect with interest but use profit and loss sharing to financing, so in macroeconomic the result only GDP has significant and positive effect on ROA. The result has shown FDR has no significant effect on ROA but has positive effect and the result match with previous research in relationship FDR and ROA, OER has a significant negative effect on ROA.