Reliability testing of web portals is distinctive as compared to that of conventional software. It requires usability and reliability metrics besides functional testing to ensure diverse users are able to use such portals without any formal training and can rely on the portals to meet users' needs or requirements quickly and efficiently. The study utilizes the measurable metrics for usability and reliability testing and establishes interpretation between both metrics by performing testing on a Web portal using online tools and analyze the results. The case study is based on a Web application that facilitates information and knowledge sharing among its online members. The outcome from the study provides an insight on how to measure usability and part of reliability of a Web portal based on ISO metrics using available testing tools.
Software reliability engineering is evolving in tandem with the growth of software engineering research and practice. The software operational profile has proven its merits in reliability and quality enhancement. It has become essential tool and guidance to testers. Simultaneously, it saves cost, time, and effort. Software operational profile development requires improvements with the evolution of interrelated technologies, growing scales of software, incorporation of new frameworks and matured requirements of the customers. This research focuses on the review of a software operational profile, its extension, enactment, and shortcomings. In the literature review procedure, a study selection criterion is shaped to guide the literature search process. The research summarizes the outcome of 30 main (51% of the total 58) studies that are filtered and selected. The findings of the research is an initial step leading to the construction of a comprehensive software operational profile eliminating common issues in it and enhancing software performance overall.Keywords-Software operational profile; Software reliability engineering; Software reliability based testing I.
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