Improving reliability using software operational profile and testing profile

Ali-Shahid, Malik Muhammad; Sulaiman, Shahida

doi:10.1109/i4ct.2015.7219603

Cited by 4 publications

(4 citation statements)

References 17 publications

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“…The metrics are further divided into sub-metric groups which are quantifiable: i) usability, ii) performance, iii) accessibility, iv) design, v) functionality and vi) interoperability [6], [17], [23]. All groups have their own measurable metrics.…”

Section: Resultsmentioning

confidence: 99%

“…The metrics involved in software testing are required to be measured through suitable tests, therefore certain test types need to be chosen [6], [7]. Table I lists the reliability metrics recommended for a website.…”

Section: A Measureables Afreliabilitymentioning

confidence: 99%

“…Using the answers of above to derive estimates per 8 component or Web service 6 IdentiJYing areas where automation justifies the cost 8 Average 7…”

Section: Fmentioning

confidence: 99%

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A case study on reliability and usability testing of a Web portal

Ali-Shahid

Sulaiman

2015

2015 9th Malaysian Software Engineering Conference (MySEC)

Self Cite

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Reliability testing of web portals is distinctive as compared to that of conventional software. It requires usability and reliability metrics besides functional testing to ensure diverse users are able to use such portals without any formal training and can rely on the portals to meet users' needs or requirements quickly and efficiently. The study utilizes the measurable metrics for usability and reliability testing and establishes interpretation between both metrics by performing testing on a Web portal using online tools and analyze the results. The case study is based on a Web application that facilitates information and knowledge sharing among its online members. The outcome from the study provides an insight on how to measure usability and part of reliability of a Web portal based on ISO metrics using available testing tools.

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Section: Resultsmentioning

confidence: 99%

Section: A Measureables Afreliabilitymentioning

confidence: 99%

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A case study on reliability and usability testing of a Web portal

Ali-Shahid

Sulaiman

2015

2015 9th Malaysian Software Engineering Conference (MySEC)

Self Cite

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“…As stated by Khan [7], usable and reliable web-based software allow quick task execution in an interactive and efficient way. Usability is translated according to the handling of user requirements efficiently, and it is measured through six factors [8][9][10][11] that are (i) Functionally correctness: the system performs the functions that users need, (ii) Efficiency: the time required to perform some particular tasks, (iii) Ease of learning: how quickly users can be accustomed to utilizing some features or functions, (iv) Memorability potential of remembering the sequences, features or actions to perform a certain task, (v) Error tolerance: how well errors are prevented, and (vi) Aesthetics or subjectively pleasing. These factors require different testing, quantifications and quality measurements.…”

Section: Introductionmentioning

confidence: 99%

Measuring Reliability of A Web Portal Based on Testing Profile

Shahid¹,

Sulaiman²,

Al-Sarem³

et al. 2023

Computers, Materials &Amp; Continua

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Conventionally, the reliability of a web portal is validated with generalized conventional methods, but they fail to provide the desired results. Therefore, we need to include other quality factors that affect reliability such as usability for improving the reliability in addition to the conventional reliability testing. Actually, the primary objectives of web portals are to provide interactive integration of multiple functions confirming diverse requirements in an efficient way. In this paper, we employ testing profiles to measure the reliability through software operational profile, input space profile and usability profile along with qualitative measures of reliability and usability. Moreover, the case study used for verification is based on a web application that facilitates information and knowledge sharing among its online members.The proposed scheme is compared with the conventional reliability improvement method in terms of failure detection and reliability. The final results unveil that the computation of reliability by using the traditional method (utilizing failure points with the assistance of Mean Time Between Failures (MTBF) and Mean Time To Failure (MTTF) becomes ineffective under certain situations. Under such situations, the proposed scheme helps to compute the reliability in an effective way. Moreover, the outcomes of the study provide insight recommendations about the testing and measurement of reliability for Web based software or applications.

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