A case study on reliability and usability testing of a Web portal

Ali-Shahid, Malik Muhammad; Sulaiman, Shahida

doi:10.1109/mysec.2015.7475191

Cited by 6 publications

(5 citation statements)

References 14 publications

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“…On the other hand, usability is characterized as how successful user concerns are addressed. [19]. Hence, instead of adopting the standardized usability model, many studies include attributes considered important in developing any application.…”

Section: Literature Reviewmentioning

confidence: 99%

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Performing Usability Evaluation on Multi-Platform Based Application for Efficiency, Effectiveness, and Satisfaction Enhancement

Ahmad

Hamid

Lokman

2021

Int. J. Interact. Mob. Technol.

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<p class="0abstract">Usability evaluation is an essential activity to contribute to a higher standard of user experience. This study conducted a usability evaluation on multi-platform application according to usability attributes as defined in ISO 9241-11 standard which are efficiency, effectiveness, and satisfaction. The evaluation was conducted on both platforms; web and mobile application and involved 50 participants. The results discovered some points to usability issues. Therefore, to further enhance the users’ satisfaction, efficiency, and effectiveness, a set of improvement recommendations were proposed. Insights from this study provides a standard basis on the usability evaluation procedure which can serve as a guide for the usability evaluation of multi-platform applications.</p>

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Section: Literature Reviewmentioning

confidence: 99%

“…Usability assessment has been conducted in various aspects such as counseling [32], education [20,21,23,24,25,33], shopping [16,17], tourism [18], Web portal [15,19], and visual impairment study [24]. However, minimal pet-related studies concentrated on evaluating the usability in the multi-platform context.…”

Section: Usability Assessmentmentioning

confidence: 99%

Performing Usability Evaluation on Multi-Platform Based Application for Efficiency, Effectiveness, and Satisfaction Enhancement

Ahmad

Hamid

Lokman

2021

Int. J. Interact. Mob. Technol.

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“…Uthansakul et al [18] focuses on the need of usability, clarity and learnability for governmental websites to win the public trust. Ali-Shahid et al [19] categorise usability inspection methods through Pluralistic Walkthrough (PW), Heuristic Evaluations (HE), Cognitive Walkthrough (CW), and feature review. The techniques that are in line for the assessment of their hypothesis constitute of performance evaluation, remote usability testing and coaching.…”

Section: Related Workmentioning

confidence: 99%

Measuring Reliability of A Web Portal Based on Testing Profile

Shahid¹,

Sulaiman²,

Al-Sarem³

et al. 2023

Computers, Materials &Amp; Continua

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Conventionally, the reliability of a web portal is validated with generalized conventional methods, but they fail to provide the desired results. Therefore, we need to include other quality factors that affect reliability such as usability for improving the reliability in addition to the conventional reliability testing. Actually, the primary objectives of web portals are to provide interactive integration of multiple functions confirming diverse requirements in an efficient way. In this paper, we employ testing profiles to measure the reliability through software operational profile, input space profile and usability profile along with qualitative measures of reliability and usability. Moreover, the case study used for verification is based on a web application that facilitates information and knowledge sharing among its online members.The proposed scheme is compared with the conventional reliability improvement method in terms of failure detection and reliability. The final results unveil that the computation of reliability by using the traditional method (utilizing failure points with the assistance of Mean Time Between Failures (MTBF) and Mean Time To Failure (MTTF) becomes ineffective under certain situations. Under such situations, the proposed scheme helps to compute the reliability in an effective way. Moreover, the outcomes of the study provide insight recommendations about the testing and measurement of reliability for Web based software or applications.

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“…Therefore, accessibility specifically refers to disabled users, while usability refers to the general population. According to [7], usability testing is also suitable for assessing ICT applications for accessibility.…”

Section: Related Workmentioning

confidence: 99%

Testing the Usability of Serious Game for Low Vision Children

Othman,

Mohamed,

Zin

2023

IJACSA

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Serious games are prodigious tools for building language, science and math knowledge and skills. Despite a growing number of studies on using serious games for learning, children with visual impairment have obstacles when playing the games. Low vision children have a visual balance that can be assisted with assistive technology. A 2D serious game for learning Mathematics is developed using Unity for low vision children. In order to enhance the game's accessibility for low vision children, accessibility elements have been implemented in the serious game prototype. Those elements are screen design (buttons, menus, and navigation), multimedia (text, graphics, audio, and animation), object motion, and language. Upon completion of the serious game, usability testing was done to identify the accessibility of the serious game to low vision children based on the usability level. The observation technique is used for analysing the serious game. The overall usability score is good based on aspects of effectiveness, efficiency and user satisfaction tested.

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A case study on reliability and usability testing of a Web portal

Cited by 6 publications

References 14 publications

Performing Usability Evaluation on Multi-Platform Based Application for Efficiency, Effectiveness, and Satisfaction Enhancement

Performing Usability Evaluation on Multi-Platform Based Application for Efficiency, Effectiveness, and Satisfaction Enhancement

Measuring Reliability of A Web Portal Based on Testing Profile

Testing the Usability of Serious Game for Low Vision Children

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