Performance and success measurement when managing projects. A public manager perspective.Mesure du rendement et de la réussite en gestion de projets : le cas des cadres de la fonction publique Medição de desempenho e sucesso na direção de projetos. Perspectiva do administrador público
Original scientific paper Top Management's motivation to invest in improving their organisation's Project Management processes and practices is arguably an important underresearched phenomenon. In this paper we present the results of an exploratory design research whose main purpose is to identify the decision process that Top Management follows and the criteria they use to make their decision when considering investing in improving their Project Management processes. A multiple case study was conducted in the Basque Country region, Spain, followed by a survey to explore the phenomenon in greater depth and compare results. Findings suggest that the decision making process is mostly fast, intuitive, and based on qualitative methods rather than rule-governed and based on quantitative methods. Findings also suggest that the most important criteria considered are related to internal efficiency rather than to external factors.
Keywords: decision making/process; project management adoption; project management processes
Razumijevanje donesenih odluka uprave o uvođenju sustava za upravljanje projektima -istraživačka studijaIzvorni znanstveni članak Motivacija uprave o ulaganju u poboljšanje sustava za upravljanje projektima je svakako važan, ali nedovoljno istražen fenomen. U ovom radu predstavljamo rezultate istraživanja čija je glavna svrha odrediti postupak donošenja odluka kojeg se uprava pridržava i kriterija koje koriste kod odlučivanja o ulaganju u poboljšanje postupaka za upravljanje projektima. Provedeno je ispitivanje u Baskiji, Španjolska, popraćeno opsežnom anketom o ovom problemu. Dobiveni rezultati su uspoređeni i analiza pokazuje da se odluke donose uglavnom na brzinu, intuitivno, i na temelju kvalitativnih metoda, a ne vođene pravilom i zasnovane na kvantitativnim metodama. Rezultati također sugeriraju da su najvažniji razmotreni kriteriji povezani s internom učinkovitošću, a ne s vanjskim čimbenicima.Ključne riječi: postupak odlučivanja/odlučivanje; postupci upravljanja projektima; prihvaćanje upravljanja projektima
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