Revista hospedada em: http://revistas.facecla.com.br/index.php/reinfo Forma de avaliação: double blind review (mapa de palavras com os termos mais frequentes nos artigos desta edição)Esta revista é (e sempre foi) eletrônica para ajudar a proteger o meio ambiente. Ela voltou a ser diagramada em uma única coluna para facilitar a leitura na tela do computador. Mas, caso deseje imprimir esse artigo, saiba que ele foi editorado com uma fonte mais ecológica, a Eco Sans, que gasta menos tinta. ABSTRACT ABSTRACT ABSTRACT ABSTRACT Enterprise mobility, i.e. the use of Wireless and Mobile Information Technology (WMIT) in organizational processes, is among the main issues discussed today in academia and business communities. This paper focuses on the analysis of information overload generated by the use of WMIT and the effects of this type of overload on the activities and performance of mobile salespeople. We conducted an exploratory survey with a sample of 75 salespeople working in the state of Rio Grande do Sul. This sampling occurred by convenience and followed a snowball process (the participants themselves indicated new survey respondents). The results point out that, although the use of WMIT allows for a set of benefits and improvements in respondents´ activities and performance, this use also creates information overload and a feeling of lack of privacy. The use of WMIT often generates interruptions in field work (mainly due to incoming calls and text messages), which creates difficulties for the professional to focus his/her attention on his/her regular tasks. The survey data also indicate that the issue of gender can influence the way the individuals react to interruptions caused by the use of WMIT.
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