PurposeThis paper reports the panel discussion on the topic of artificial intelligence (AI) and robots in our lives. This discussion was held at the Digitization of the Individual (DOTI) workshop at the International Conference on Information Systems in 2019. Three scholars (in alphabetical order: Ting-Peng Liang, Lionel Robert and Suprateek Sarker) who have done AI- and robot-related research (to varying degrees) were invited to participate in the panel discussion. The panel was moderated by Manuel Trenz.Design/methodology/approachThis paper introduces the topic, chronicles the responses of the three panelists to the questions the workshop chairs posed and summarizes their responses, such that readers can have an overview of research on AI and robots in individuals' lives and insights about future research directions.FindingsThe panelists discussed four questions with regard to their research experiences on AI- and robot-related topics. They expressed their viewpoints on the underlying nature, potential and effects of AI in work and personal life domains. They also commented on the ethical dilemmas for research and practice and provided their outlook for future research in these emerging fields.Originality/valueThis paper aggregates the panelists' viewpoints, as expressed at the DOTI workshop. Crucial ethical and theoretical issues related to AI and robots in both work and personal life domains are addressed. Promising research directions to these cutting-edge research fields are also proposed.
Knowledge Management (KM) has become a critical component for maintaining competitive advantages. Most existing research looks at individual industries or general concepts; few studies have investigated KM use in Small and Medium-Sized Enterprises (SMEs). This research empirically investigates factors affecting the adoption of KM. Results indicate that important factors maturing of Information Technology (IT) applications, the complexity of management and marketing, and the degree of formal documentation and knowledge acquisition mechanisms. Finally, different characteristics of enterprises have diverse influences on the adoption of KM.
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