The interest of the scientific community and, consequently, the scientific production of topics on happiness and well-being at work, or the management of happiness in organizations, has been increasing over the years. The main objective of this bibliometric analysis is to determine the evolution of the concepts referred to in published scientific works. Bibliometric methods and techniques are used to analyze the themes and the most relevant trends, the number of papers and their citations, and the main institutions, and to highlight areas where the most research has been done on these issues. In addition to the review of the scientific literature, 312 studies are analyzed and net-mapped. The most outstanding results are the increase in the number of papers and citations during the health pandemic caused by COVID-19; the importance given to the transversality of well-being programs in corporations; and the greater frequency of research on the benefits of promoting the improvement of quality of life for work performance and its social impact.
Employees’ health is being affected not only by the possibility of contracting COVID-19, but by all the negative consequences that this pandemic has brought, such as confinement, social distancing, and self-isolation. In recent decades, more companies have opted for corporate well-being programmes in their workplaces, improving the health and quality of life of their employees. The effects generated by the current COVID-19 pandemic require these programmes to adapt to this new situation. The objective of this case study is to analyse the corporate well-being programme, in times of COVID-19, of Mahou San Miguel, a benchmark company in corporate well-being in Spain. A mixed method approach to data collection was used. The findings show the benefits achieved in its adaptation to this new physical-virtual environment. This paper could help other companies around the world to adapt their corporate well-being programmes to the new reality brought about by COVID-19.
Este estudio tiene como objetivo analizar el concepto de “Gestión de la felicidad” en la literatura científica debido al creciente interés por los aspectos relacionados con la gestión de la felicidad en los ámbitos social y profesional, que se ha traducido en investigaciones recientes. Se realiza una revisión sistemática de las publicaciones con el fin de examinar la situación actual en términos de producción científica y analizar la evolución y tendencias en el estudio. Además, utilizando la base de datos Scopus y el software VOS viewer, se obtuvieron registros a partir de los cuales se realizó un análisis bibliométrico. Entre los resultados obtenidos destaca el posicionamiento de España como país de referencia en la literatura internacional sobre “Gestión de la felicidad” y la influencia de COVID-19 en la difusión y citación de las publicaciones. Las aportaciones científicas sobre este tema y su influencia en futuras investigaciones es un campo de estudio creciente y de interés para la mejora de la calidad de vida y el bienestar organizacional.
The COVID-19 pandemic has changed our lives completely: social distancing, confinement, telework and above all, negative consequences on our mental and physical health caused mainly by increased physical inactivity and sedentarism. Up to 34% of employees were doing telework during lockdown in Spain, and 30% remained working remotely even afterwards. Companies have developed corporate wellness programs that have proven its positive results before the pandemic. The problem with the situation caused by this pandemic is that workers cannot exercise anymore in the workplace facilities, so if they want to take care of their health and well-being at home, they should go digital. The aim of this research is to show how a well-known Spanish fitness company, O2 Centro Wellness, has applied all its digital knowledge to help its partner company, Mahou-San Miguel, to adapt its wellness program into the new reality, developing a successful online corporate wellness program using a fitness app and other social media tools. This case study may help other companies around the world as telework is growing and corporate wellness programs should adapt to this new reality.
Managing employees’ happiness and well-being as a business strategy offers positive outcomes for companies, as has been widely studied in the scientific literature. In the field of public relations, published studies address these benefits for individuals and collectively, both for the employees themselves (Pérez, 2020) and for the organisation for which they work, whether intangible or tangible (Castro-Martínez and Díaz-Morilla, 2020; Sidney et al., 2017). However, the function of promoting a good working environment is not always attended to in the workplace, nor is it always exclusive to a specific area (Bowen, 2008). In addition to a systematic documentary review, the Web of Science database is used for a bibliometric study and network mapping of the scientific literature, from which articles are extracted for analysis using different bibliographic searches. Based on the information obtained, VOSviewer software is used for the analysis of bibliometric networks by authorship, citation and co-occurrence of keywords in scientific publications. The number of articles published on the management of happiness and wellbeing in organisations as part of their public relations has increased significantly over the last decade, although there has been a notable change in this growth since 2021. According to the research, corporate social responsibility programmes are increasingly considering these aspects as part of their organisational strategy, and departments such as human resources are taking on a greater role in generating a good working environment. This study provides an overview of the international production of scientific publications on the subject of happiness management and organisational well-being from the point of view of public relations. It shows the evolution of scientific activity in terms of the number of works published by area of knowledge and the current trends in terms of authorship, subject matter and repercussion in the scientific field.
The coronavirus pandemic is having a dramatic impact on employees around the world, damaging their physical and psychosocial well-being, and triggering disengagement and affecting their resilience. This research aims to test, through a case study, the effects of a corporate wellness programme on engagement and resilience in COVID-19 times. A quantitative methodology has been used through self-administered questionnaires and two instruments; the reduced International Physical Activity Questionnaire (IPAQ), to measure the level of physical activity, and the Healthy and Resilient Organization (HERO) questionnaire to measure engagement and resilience. The results reveal that a corporate well-being programme, adapted to COVID-19 times, offers a better relationship between physical activity levels and engagement and resilience, compared with other pre-pandemic programmes, proving its efficiency. In a conclusion, this case study may be helpful to convince organizations of the importance of adapting their corporate well-being programmes in pandemic times, to maintain and even improve the engagement and resilience of their workforce.
The COVID-19 pandemic and the increase of working-from-home have drastically changed many aspects of work life, causing very negative effects on employees' physical and psycho-social well-being. Healthy organisations have healthy employees, who have at least five psycho-social strengths of engagement, self-efficacy, resilience, optimism and hope, which are reinforced by physical activity, relating to each other in a positive way and leading to numerous benefits for the company. These strengths are being weakened by the pandemic, and the aim of this empirical study is to analyse through a case study the effects of an updated corporate wellness programme in times of pandemic on these strengths of the healthy employee. The sample was of 251 employees, 91 women and 160 men. The instruments used were the International Physical Activity Questionnaire and the adaptation of the Healthy and Resilient Organization questionnaire. The results indicated that workers with high physical activity, higher seniority, well guided by supervisors, as well as a comprehensive (multi-component) well-being programme, not only physical but also psycho-social, and with the use of different digital tools (an App is not enough), can mitigate these negative effects. Whereas companies are grappling with reduced employee engagement among other harmful psychosocial and physical effects, this case study suggests that a good corporate well-being programme could help mitigate these detrimental consequences for their workforce and be helpful for the company to adapt to this rapidly changing workplace. This study considers the impact of immigration and ethnic diversity on government spending in 31 OECD countries over 25 years and compares the marginal effects for expenditures and revenues to approximate the fiscal burden. Results suggest that ethnic fractionalization, not immigration itself, has a negative impact on spending in the OECD. On the whole, immigrants tend to contribute more in taxes than they cause in expenditures, at least relative to the averages for the population as a whole, but this effect is reversed for immigrants from poorer countries.
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