This paper describes ethnomethodologically informed ethnography (EM) as a methodology for information science research, illustrating the approach with the results of a study in a university library. We elucidate major differences between the practical orientation of EM and theoretical orientation of other ethnographic approaches in information science research. We address ways in which EM may be used to inform systems design and consider the issues that arise in coordinating the results of this research with the needs of information systems designers. We outline our approach to the “ethnographically informed” development of information systems in addressing some of the major problems of interdisciplinary work between system designers and EM researchers.
This paper considers the nature of interactive systems design for domestic environments. As part of this work it highlights @e methodological issues faced in the design of systems for the home. The shortage of detailed knowledge of activities in the home is highlighted. A series of studies of domestic environments is presented alongside the design challenges they raise.
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