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African Studies Program, University of Wisconsin-Madison and Regents of the University of Wisconsin Systemare collaborating with JSTOR to digitize, preserve and extend access to African Economic History.
The paper discussed provision of reference services including collaboration between library users and librarian using a computer-based medium. The services enumerated various media including e-mail, web forms, chat, video conferencing web, customer call centre software, Voice over Internet Protocol (VoIP). It also provided an overview of today's reference environment along with data and practical examples from services like "Question Point" (Library of Congress) to demonstrate the importance and effect of understanding audiences appropriately using technology and working cooperatively for libraries in electronic reference.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.