The article explains District Integrated Administration Service Development Model (PATEN) as part of digital public service and transparancy to the community This is also a competitive model of Rambang Kapak Tengah Regency. The digital feature is refl ected on the website development that integrated with surrounding villages. The aim of digital public service is to give simplicity of service to the people. Furthermore, the principle of smart city is transforming outdated method to industry 4.0 approach. Hence the innovation can be started by developing website on Rambang Kapak Tengah Regency. The study makes use of 2 methodology; observation directly to the site to gain potential data and desk study to deepening the analysis of using digital platform on government administrative. The implementation of digital platform as one of smart city's criteria will provide easier access for people to get information and at the same time deliver accurate information.
The Covid-19 pandemic has had a significant impact on Indonesian economic activities, including micro, small, and medium enterprises (MSMEs). MSME actors need a variety of innovations to survive this pandemic, one of which is adapting by moving their business to the digital realm. The majority of the people in Sungai Pinang Village, Rambutan District, Banyuasin Regency, South Sumatra, are farmers, laborers, and entrepreneurs. However, businesspeople in this village are still unfamiliar with how to use technology to digitally market their products. This service program aims to introduce MSME actors to digital marketing and assist them in doing so. Visitations and counseling about digital marketing, as well as direct practice marketing products through digital channels, are the method of this program. Then, after interviewing MSME actors who had participated in the program, follow-up activities were carried out. The outcomes of this program include increased business actors' knowledge and enthusiasm for using digital marketing in sales.
The success of an educational institution organization integrates the performance of each individual conducting organizational activity. Guidance and counseling are part of the activities that are running in the educational institutions. Legally there are some regulations governing workload assignments for school counselors, but in reality the many divisions of assignments given to school counselors are disproportionate. Research aims to present data and factual analysis of workload assignment for school counselors in Palembang. The results showed that 70% of school counsellors gained equal 24-hour students ' equivalence to the national regulation. But in the provision of assignments, school counselors are much busy with administrative affairs. Therefore, coordination and consultation functions between school counselors, school principals, and supervisors need to be addressed in order to provide the main tasks and functions of school counselors more optimally in serving the students and in accordance with the central government policy contained in the Ministry regulations. Keywords: workload, school counselor
Penelitian ini dilatarbelakangi dengan terjadinya penurunan efektivitas anggaran pada penggunaan anggaran program pengawasan pelayanan publik 2020 sebesar 3,51% jika dibandingkan dengan tahun sebelumnya. Sedangkan anggaran untuk program pengawasan pelayanan publik tahun 2020 lebih sedikit jika dibandingkan dengan tahun 2019 dengan selisih Rp.449.776.000,00. Penelitian ini bertujuan untuk mengetahui penyebab terjadinya penurunan efektivitas dalam pelaksanaan anggaran belanja program pengawasan pelayanan publik pada Ombudsman Republik Indonesia Perwakilan Sumatera Selatan tahun 2020. Teori yang digunakan adalah konsep yang dikemukakan oleh Mahmudi. Penelitian ini menggunakan metode deskriptif kualitatif, dengan menggunakan sumber data primer dan data sekunder, teknik pengumpulan data melalui wawancara dan dokumentasi. Hasil penelitian ini menunjukkan bahwa penyebab terjadinya penurunan efektivitas dalam pelaksanaan anggaran belanja program pengawasan pelayanan publik pada Ombudsman Republik Indonesia Perwakilan Sumatera Selatan tahun 2020 adalah adanya pandemi Covid-19 menyebabkan ruang gerak untuk melakukan kegiatan-kegiatan pengawasan terbatas, kurangnya sarana prasarana dan sumber daya manusia yang ada. Saran penelitian ini adalah menambahkan jumlah asisten dalam pelaksanaan program pengawasan pelayanan publik, serta penambahan sarana prasarana atau fasilitas penunjang kegiatan
The establishment of the transaction safety program with the spirit of change made Bank Syariah Indonesia (BSI) gain widespread raising attention. This is evident from the author's observations and interviews with bank employees regarding the age range of the customer, which is 5-80 years. As a result, the author questions “what lies behind” the extremely high level of public confidence in the bank. It turned out that this occurred as a result of BSI using webform and BSI Mobile as transaction tools. This is what the BSI version of the transaction safety program means. The change made is very significant by switching the transaction system from a paper-based to a paperless one. Through a dual approach of Critical Discourse Analysis (CDA) and corpus linguistics, 100 comments were collected from the BSI Mobile application on the Play Store. In addition, interviews with BSI customers and direct observations of nearby BSI branches were carried out. The study's findings suggest that BSI's transaction safety program is a digital-based system that includes a website called the BSI webform and an application called BSI Mobile. By implementing a learning-by-doing system and ensuring perfect digital transaction systems, safety transactions are developed and put into practice. The program is routinely upgrading applications and websites and there is online learning about the system that has been upgraded. Therefore, bank employees must be adaptable to provide maximum service.
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