The people of Karo Regency are suing the Karo Regional Government (Pemda) for not providing an integrated communication and information system in the management of the Mount Sinabung disaster. The purpose of this study was to find an integrated model of communication and information in disaster management in Karo Regency. This research uses a qualitative approach with a single instrumental case study method to solve the problem of demands in the Karo community by finding a new model of disaster communication through website implementation. The object of research is a model of integrated communication and information. The subjects of this study were the Head of the Regional Disaster Management Agency (BPBD) and the team, the Head of the Communications and Informatics Service and the team. Data collection techniques through in-depth interviews, observation, and Focus Group Discussion (FGD). Data analysis techniques are carried out by displaying data, reducing relevant data, making interpretations, and concluding research results. The results of this study found an integrated model of communication and information in disaster management in Karo Regency. This research contributes in the form of recommendations for integrated communication and information models in disaster management in Karo Regency through the website. The new findings theoretically add critical thinking elements in the Source-Message-Channel-Receiver-Effective Theory to deal with disaster problems. Keywords: Critical Thinking, Disaster Communication, Integrated Communication Model, Mount Sinabung.
Social media is one of the disaster communication means for social cohesion in information retrieval. However, Karo Regency has limitedly use WhatsApp, Instagram, and Facebook. This study aimed to evaluate social media Instagram and Facebook as part of the disaster information system in disaster-prone areas to improve social cohesion in Karo Regency, North Sumatra, Indonesia. This study combined qualitative and quantitative evaluation. Qualitative evaluation steps consist of (1) setting goals; (2) classification; (3) stating structured goals; (4) collecting data; (5) analyzing results of observations and measurements. Based on the evaluation, Instagram has been inactive since April 1, 2020, and Facebook has been inactive on August 17, 2017, due to the absence of competent human resources (HR). The use of internal WhatsApp groups is due to the unpreparedness in dealing with public comments. Based on a survey in early June 2021 to the Karo community showed that 56.3% of respondents were familiar with the Karo BPBD social media. The trust level of social media users for social cohesion in the disaster-prone area of Karo Regency was very high at 56.3%. Respondents believed that information conveyed through social media uploads is able to improve social cohesion in dealing with various disasters. This is formed because of the sense of belonging, social trust, generalized reciprocity, and social harmony. This study contributed in the form of BPBD policies in managing social media as an information system to improve social cohesion in the disaster-prone area ofKaro Regency. The new findings theoretically added caring in Johnson's Social Cohesion Theory.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.