Many studies have showed the job satisfaction level and the loyalty to their organizations yet these researches have not been conducted in the developing countries. The purpose of the study is to find the job satisfaction level, its impact on loyalty and the factors affecting it, to help efficient and effective management system in the developing countries like Pakistan. A model was developed which includes the factors affecting job satisfaction, their relations and effects on job loyalty. Questionnaire was developed to collect the data for job satisfaction level in various organizations. Convenient sampling was used and 148 questionnaires were filled from the employees of different private and public organizations. Statistically, Reward and recognition and workplace environment were most influencing factors to Job` satisfaction, but participation in decision making and job satisfaction has insignificant relationship. Moreover, there is also positive relation between job satisfaction and job loyalty. Human resource management (HRM) claims to measure job satisfaction in developed or multi-national companies. Definitely, in under developed countries like Pakistan, these applications are rarely used. So, this paper supports use of HRM applications in the developing countries. It will help managers to better understand satisfaction level of employees and can motivate them.
Abstract. Most of the software organizations face difficulties in choosing the measures to collect since there is no universal set of measures for all types of organizations and projects. Experience shows that measurement can be more successful if the measures are collected based on the goals of the organization or the project which it will serve. However, one of the major constraints for the organizations is the associated cost for the resources needed when collecting the measures. Therefore, based on their goals, the software organizations require collecting not only as few measures from a large number of possible measures as possible but an optimum set of measures as well. In this paper, we propose a model, called 'Optimum Measures Set Decision (OMSD) Model', which is an extension of the well-known Goal Question Metric (GQM) paradigm using a heuristics approach. We performed a survey by distributing a structured questionnaire to a number of people from the industry in order evaluate and get feedback on these factors. We evaluated the rules of the model by means of some sample cases we created. In this paper, we discuss OMSD as well as the empirical studies we conducted in order to develop it.
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