This article describes the situation and potential of SMEs in East Java Indonesia. Small and medium enterprises are essential to support the economic progress of a country. By using descriptive analysis and multiple regression then generated mapping. Mapping the characteristics and competitiveness of SMEs is done as a basis for gap analysis. If the current condition of Indonesian SMEs is known, benchmarking can be done by comparing ideal conditions or targets to be achieved in the face of global competition. The mapping generated from this research is expected to provide an overall picture of SMEs in disrict of Jember, Bondosowo, Situbondo and Banyuwangi, East Java Province, Indonesia, so that it can assist government and business actors in determining business strategies and policies. This study found the variables that significantly affect the competitive position are innovation ability, quality focus, customer loyalty, response to change, price advantage and marketing power. While the insignificant membership of the cooperative, it does not have a significant role for the creation of a strong competitive position. This is supported by the fact that most of the SMEs in eastern Java are not members of the cooperative. Similarly, business status with legal status and not and the use of intermediary traders is not a thing that affects the strength of competitive position.
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Government in implementing policies dual banking system in fact is still unrealized, whereas considerable market potential with many established Islamic banks. One solution offered is a marketing system innovation in Islamic banking market floating base. The purpose of this study identifies spiritual and floating market behavior and determine the factors that influence the customer's decision in choosing Islamic banks based on personal and social nature. The study population is Islamic bank customers located in the region of Jember, Bondowoso, Situbondo, and Banyuwangi with a sample of 200 people. The research method used logistic regression analysis. The results achieved are the majority of customers are female, in the productive age, and employees. The majority of customers are in a group associated with Islamic banks and conventional.
Kesulitan yang dialami guru dalam pembelajaran daring. Guru memerlukan media pembelajaran yang kreatif dan menarik dalam pembelajaran daring. Penelitian ini bertujan untuk menciptakan rancang bangun dan mengetahui validitas media kartu UNO berbasis multimedia interaktif untuk kemampuan kognitif anak usia dini dalam mengenal dan berhitung angka. Jenis penelitian ini adalah penelitian pengembangan (research and development). Subjek penelitian ini berjumlah 5 yang terdiri dari 1 orang ahli isi pembelajaran, 1 orang ahli desain pembelajaran dan ahli media pembelajaran dan 3 orang anak usia dini pada uji perorangan. Data dikumpulkan menggunakan metode kuesioner. Data diolah menggunakan teknik analisis deskriptif kuantitatif. Hasil uji validitas yang dilakukan oleh ahli isi pembelajaran, ahli desain pembelajaran, dan ahli media pembelajaran memperoleh skor 86,45% dengan kualifikasi baik, serta uji coba perorangan memperoleh skor 92,50% dengan kualifikasi sangat baik. Jadi dapat dinyatakan bahwa media kartu UNO berbasis multimedia interaktif ini layak digunakan pada kemampuan kognitif anak usia dini dalam mengenal dan berhitung angka. Implikasi dalam penelitian ini adalah media kartu UNO ini dapat menjadi solusi atas kesulitan yang dialami guru dalam pembelajaran daring.
This study aims to knowing the influence of trust and service quality to customer loyalty users delivery service package in PT. JNE Express Branch Jember with satisfacton as intervening variables. This study is explanatory research. Population is all customer of PT. JNE Express whoever sent the package. The sampling method for this study was used with purposive sampling technique and it got 104 respondents as samples. Data analysis method is Path Analysis. The result of study showed that path analysis determined the influence of trust toward satisfaction showed positive relation. It indicates that the better trust could increase customer satisfaction. Path analysis determined the influence of trust toward customer loyalty showed positive relation. It indicates that the better trust could increase customer loyalty. Path analysis determined the influence of service quality toward satisfaction showed positive relation. It indicates that the better service quality could increase customer satisfaction. Path analysis determined the influence of service quality toward customer loyalty showed positive relation. It indicates that the better service quality could increase customer loyalty. Path analysis determined the influence of customer satisfaction toward customer loyalty showed positive relation. It indicates that the better customer satisfaction could increase customer loyalty. Keywords: Trust, Customer Satisfaction, Service Quality, Loyalty.
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