PurposeThe purpose of this study is to investigate the key features of information management systems (IMSs) for automation in university libraries. This study also highlights the use of library information management systems in university libraries and the satisfaction of university librarians in using various IMS.Design/methodology/approachThis study is quantitative in nature. A survey research method has been applied to achieve the research objectives. Purposive sampling has been used to select the targeted population which consisted of 157 librarians working in university libraries. Data were collected through a web-based questionnaire. Descriptive and inferential statistics were applied to analyze the collected data by using SPSS software.FindingsFree and open source software are widely used in university libraries to manage the bibliographic information of library material. KOHA is the most used software for library automation in university libraries of Pakistan. The key features of library information management system (IMS) include reliability and security of the software, user-friendly interface, advance searching options, use of library standards (MARC, Uni MARC, RDA), online upgradation, technical support of developing company, shared cataloging, multilingual features of software, etc (See Figure 4). The study recommends that the above-mentioned features must be considered by university librarians when selecting any software for library automation. Results showed that apart from the use of KOHA software, there are also some other software which are being used for library automation in university libraries of Pakistan. These systems include; Virtua, Library Management System (LMS), and Library Information Management Systems (LIMSs).Practical implicationsThis study has practical implications for university librarians in Pakistan as well as in other countries. Librarians can use the results of this study as a blueprint before selecting any information management system to automate the library record.Originality/valueThis study identifies the core features of IMS for automation in libraries. These features have been recommended by informational professionals who have been working in automated libraries and possess adequate professional experience in using library automation software.
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