The definition of appropriate interaction analysis methods is a major research topic in Computer Supported Collaborative Learning. Analysis methods can be totally or partially supported by computer-based tools that provide for better and more efficient analysis processes. The current research in this field shows that most interaction analysis tools have been based on unstable prototypes, and are highly dependant on the learning environments and research goals for which they were defined. As a consequence, it is not possible to use them in authentic CSCL settings with real users. The goal of this European Research Team therefore is to utilize the synergies of experience in manual interaction analysis with computer-based analytical methods. In this article we present an approach that embeds standardized computer-supported techniques into a semi-formal analysis process model which can be utilized and adapted in a flexible way according to the cases and environments to be analysed.
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