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Researchers have long expressed their discontent with the existing measures of skill mismatch. This paper argues that traditional measures cannot fully capture the essence of an inherently multidimensional and job‐specific concept such as skill mismatch. An empirical job‐based methodology is proposed that classifies the types of skill (mis)matches based on performance of core skills and supplementary skills. The proposed methodology is tested on a sample of 600 Portuguese retail bankers. The results support the job‐specific nature of skills. The differentiated distribution of skill (mis)match by job is a significant determinant of earnings among the sampled retail bankers.

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Policy makers and researchers are alarmed by the pervasive substandard working conditions and mistreatment in domestic work worldwide. Using an original dataset from a sample of domestic workers in Portugal (n=684), our study explores types of abuse and harassment and tries to unveil the potential factors affecting the likelihood of having been a victim. Empirical evidence pointed to three segments of domestic workers: victims of labour abuses related to contract and wages, victims of multiple abuses including mistreatment and also psychological and sexual harassment, and a segment with no occurrence of abuse. Informal workers are more often victims of labour abuses, while migrants, especially Brazilian women, are more likely to report all types of abuse and harassment. On the other hand, carers of the elderly often suffered multiple abuses. The results suggest that despite the prevalence of labour abuses in Portugal, the most severe abuses are uncommon.

Purpose Available literature overlooks the factors that affect employers’ opinions of the skills graduates bring to the labour market. The purpose of this paper is to examine the relationship between the perception of graduates’ skills and the employers’ anticipative and remedial strategies. Design/methodology/approach A qualitative multiple case study is used and data were gathered from interviews with human resource managers in ten firms in Portugal. The data set includes information on perceptions of graduates’ skills, solutions for the acquisition of skills, hiring and training policies, and practices associated with university–industry linkages. Findings Almost all the employers sampled are unsatisfied with graduates’ preparation in soft skills and other personal traits. Some report skill shortages and gaps in technical skills that result in training costs. The perception of technical skills varies according to anticipative and remedial strategies. Research limitations/implications This is an explorative study with a very small sample of firms. However, it is a first step towards further research into whether the perception of graduates’ skills is affected by anticipative and remedial strategies implemented by firms within a particular human resource development system. Practical implications It is argued that the responsibility for graduates’ employability should be shared. Practitioners should learn how to interact with higher education, researchers should profit from insights into typologies of employers’ strategies on skill formation, and policy makers should understand that employers are heterogeneous and there is no one-size-fits-all solution. Social implications Universities, employers and policy makers should understand that the employability of graduates presupposes shared responsibility. Originality/value The relationship between the strategies employers adopt to access skills and their perception of graduates’ skills is a quite underexplored topic.

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