Five studies examined the relationship between talent and team performance. Two survey studies found that people believe there is a linear and nearly monotonic relationship between talent and performance: Participants expected that more talent improves performance and that this relationship never turns negative. However, building off research on status conflicts, we predicted that talent facilitates performance-but only up to a point, after which the benefits of more talent decrease and eventually become detrimental as intrateam coordination suffers. We also predicted that the level of task interdependence is a key determinant of when more talent is detrimental rather than beneficial. Three archival studies revealed that the too-much-talent effect emerged when team members were interdependent (football and basketball) but not independent (baseball). Our basketball analysis also established the mediating role of team coordination. When teams need to come together, more talent can tear them apart.
Leveraging the social hierarchy literature, the present research offers a role-based account of the antecedents of interpersonal conflict. Specifically, we suggest that the negative feelings and emotions resulting from the experience of occupying a low-status position interact with the action-facilitating effects of power to produce vicious cycles of interpersonal conflict and demeaning behavior. Five studies demonstrate that power without status leads to interpersonal conflict and demeaning treatment, both in specific dyadic work relationships and among organizational members more broadly. Study 1 provides initial support for the prediction that employees in low-status/high-power roles engage in more conflict with coworkers than all other combinations of status and power. In Studies 2a and 2b, a yoked experimental design replicated this effect and established low-status/high-power roles as a direct source of the interpersonal conflict and demeaning treatment. Study 3 used an experimental manipulation of relative status and power within specific dyadic relationships in the workplace and found evidence of a vicious cycle of interpersonal conflict and demeaning treatment within any dyad that included a low-status/high-power individual. Finally, Study 4 utilized survey and human resource data from a large government agency to replicate the power without status effect on interpersonal conflict and demonstrate that power interacts with subjective status change to produce a similar effect; increasing the status of a high-power role reduces conflict whereas decreasing its status increases conflict. Taken together, these findings offer a role-based account of interpersonal conflict and highlight the importance of making a theoretical distinction between status and power.
We present a theoretical model of reappropriation--taking possession of a slur previously used exclusively by dominant groups to reinforce another group's lesser status. Ten experiments tested this model and established a reciprocal relationship between power and self-labeling with a derogatory group term. We first investigated precursors to self-labeling: Group, but not individual, power increased participants' willingness to label themselves with a derogatory term for their group. We then examined the consequences of such self-labeling for both the self and observers. Self-labelers felt more powerful after self-labeling, and observers perceived them and their group as more powerful. Finally, these labels were evaluated less negatively after self-labeling, and this attenuation of stigma was mediated by perceived power. These effects occurred only for derogatory terms (e.g., queer, bitch), and not for descriptive (e.g., woman) or majority-group (e.g., straight) labels. These results suggest that self-labeling with a derogatory label can weaken the label's stigmatizing force.
We investigate the psychological recovery process of full-time employees during the 2-week period at the onset of the Coronavirus pandemic (COVID-19). Past research suggests that recovery processes start after stressors abate and can take months or years to unfold. In contrast, we build on autonomy restoration theory to suggest that recovery of impaired autonomy starts immediately even as a stressor is ongoing. Using growth curve modeling, we examined the temporal trajectories of two manifestations of impaired autonomy—powerlessness and (lack of) authenticity—to test whether recovery began as the pandemic unfolded. We tested our predictions using a unique experience-sampling dataset collected over a 2-week period beginning on the Monday after COVID-19 was declared a “global pandemic” by the World Health Organization and a “national emergency” by the U.S. Government (March 16–27, 2020). Results suggest that autonomy restoration was activated even as the pandemic worsened. Employees reported decreasing powerlessness and increasing authenticity during this period, despite their subjective stress-levels not improving. Further, the trajectories of recovery for both powerlessness and authenticity were steeper for employees higher (vs. lower) in neuroticism, a personality characteristic central to stress reactions. Importantly, these patterns do not emerge in a second experience-sampling study collected prior to the COVID-19 crisis (September 9–20, 2019), highlighting how the pandemic initially threatened employee autonomy, but also how employees began to recover their sense of autonomy almost immediately. The present research provides novel insights into employee well-being during the COVID-19 pandemic and suggests that psychological recovery can begin during a stressful experience.
Two experiments examined the psychological and biological antecedents of hierarchical differentiation and the resulting consequences for productivity and conflict within small groups. In Experiment 1, which used a priming manipulation, hierarchically differentiated groups (i.e., groups comprising 1 high-power-primed, 1 low-power-primed, and 1 baseline individual) performed better on a procedurally interdependent task than did groups comprising exclusively either all high-power-primed or all low-power-primed individuals. There were no effects of hierarchical differentiation on performance on a procedurally independent task. Experiment 2 used a biological marker of dominance motivation (prenatal testosterone exposure as measured by a digit-length ratio) to manipulate hierarchical differentiation. The pattern of results from Experiment 1 was replicated; mixed-testosterone groups achieved greater productivity than did groups comprising all high-testosterone or all low-testosterone individuals. Furthermore, intragroup conflict mediated the productivity decrements for the high-testosterone but not the low-testosterone groups. This research suggests possible directions for future research and the need to further delineate the conditions and types of hierarchy under which hierarchical differentiation enhances rather than undermines group effectiveness.
Functional accounts of hierarchy propose that hierarchy increases group coordination and reduces conflict. In contrast, dysfunctional accounts claim that hierarchy impairs performance by preventing low-ranking team members from voicing their potentially valuable perspectives and insights. The current research presents evidence for both the functional and dysfunctional accounts of hierarchy within the same dataset. Specifically, we offer empirical evidence that hierarchical cultural values affect the outcomes of teams in high-stakes environments through group processes. Experimental data from a sample of expert mountain climbers from 27 countries confirmed that climbers expect that a hierarchical culture leads to improved team coordination among climbing teams, but impaired psychological safety and information sharing compared with an egalitarian culture. An archival analysis of 30,625 Himalayan mountain climbers from 56 countries on 5,104 expeditions found that hierarchy both elevated and killed in the Himalayas: Expeditions from more hierarchical countries had more climbers reach the summit, but also more climbers die along the way. Importantly, we established the role of group processes by showing that these effects occurred only for group, but not solo, expeditions. These findings were robust to controlling for environmental factors, risk preferences, expedition-level characteristics, country-level characteristics, and other cultural values. Overall, this research demonstrates that endorsing cultural values related to hierarchy can simultaneously improve and undermine group performance.hierarchy | culture | groups | coordination | psychological safety H ierarchy helps groups conquer many of the challenges and threats that they face. For example, hierarchical differentiation can increase group performance by clearly defining roles that facilitate coordination (1) and the integration of information (2, 3) and by creating patterns of deference that reduce intragroup conflict, especially when group members are interdependent (4, 5).Hierarchy, however, also has the potential to kill. Rigid hierarchies limit low-ranking group members from voicing their opinions and concerns. This lack of participative voice can produce negative outcomes, including greater mortality (6, 7). Hierarchy can also reduce feelings of psychological safety (8), thereby impairing group communication (9) and performance (10). In contrast, when hierarchies allow lower ranked individuals to speak up and share relevant information, groups can effectively identify critical errors and prevent them from having adverse consequences (11).The above research suggests that hierarchy can produce both the best and the worst outcomes for groups and organizations. Our research seeks to establish the dual role of hierarchy by drawing on experimental data from an international sample of expert mountain climbers and over 100 y of archival data from mountain-climbing expeditions in the Himalayas. We show that expert climbers believe that the cultural value of h...
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