At workplaces gender is an issue with complex dynamics that has long been studied and discussed. The underrepresentation of women at workplaces, especially in senior positions, is a noteworthy problem. Identifying the underlying causes of this underrepresentation is essential to break the barriers. The aim of this study is to uncover the factors leading the main gender biases in workplaces. For this aim, Conceptual Framework of Arksey & O'Malley (2005) on scoping review methodology was used. In this study, papers indexed in Web of Science and Scopus databases between 2010 and 2022 were examined. Eligible papers were identified and selected with PRISMA guidelines. The results of the study show that in workplaces predominantly women are exposed to biases and factors leading these biases can be grouped under seven headings. These are motherhood/caring, work/family balance, skill/ competence, wage, sensitiveness/emotionality, culture, and physical appearance/ clothing.
Glass ceiling syndrome is the exposure of women to some inequalities while climbing the career ladders. It is an invisible barrier above the women that prevents them from being promoted. Women who achieve to break the glass ceiling get the leadership positions but it is possible for them to face to a new adventure called glass cliff. Glass cliff is the appointment of women to more risky, problematic or unstable leadership positions compared to men. These deliberate promotions, which can cause loss of prestige and an image of failure, are generally not rejected as they are still an opportunity for women. The aim of this study is to reveal the influencing factors of glass cliff. Within the framework of this purpose, a scoping review was carried out. In this review, papers on glass cliff indexed in Web of Science and Scopus databases between 2000-2021 are examined. The results of the study revealed that there are five factors that are commonly referred in reviewed articles. These factors are; stereotypes of leadership and gender, company performance, need for change, leadership ability and leadership suitability. ÖZETCam tavan sendromu, kadınların kariyer basamaklarını tırmanırken bazı eşitsizliklere maruz kalmasıdır. Kadınların üzerinde yükselmelerini engelleyen görünmez bir engel olarak tanımlanmaktadır. Cam tavanı kırmayı başaran kadınlar liderlik pozisyonlarını elde edebilmektedir ancak cam uçurum denen yeni bir macera ile karşı karşıya kalmaları da mümkündür. Cam uçurum, kadınların erkeklere göre daha riskli, sorunlu veya istikrarsız liderlik pozisyonlarına atanmasıdır. Prestij kaybına ve başarısızlık imajına neden olabilecek bu kasıtlı terfiler, kadınlar için hala bir fırsat olduğu için genellikle reddedilmez. Bu çalışmanın amacı, cam uçurumu etkileyen faktörleri ortaya çıkarmaktır. Bu amaç çerçevesinde bir kapsam incelemesi yapılmıştır. Bu derlemede, 2000-2021 yılları arasında Web of Science ve Scopus veri tabanlarında indekslenen cam uçurum ile ilgili makaleler incelenmiştir. Çalışmanın sonuçları, değerlendirmeye alınan makalelerde yaygın olarak atıfta bulunulan beş faktör olduğunu ortaya koydu. Bu
The continuous change in the modern world forces institutions for continuous improvement. The staff, who feel this fascinating change mostly, can sometimes find themselves under a great job stress. Because, this continuous change means new technological devices, new implementations and sometimes new management strategies. Adaptation to all these constant advances can be untenable for some people and sometimes creates the underlying cause of the job burnout. This common syndrome of the modern age also decreases the motivation and the performance of the staff at their workplace and makes them unhappy individuals. However, the business world is in search of the staff who are self-confident, motivated, internalized the quality concept and open to learning. Total Quality Management, whose basic principles are continuous improvement, continuous learning, full participation, teamwork and customer satisfaction can be helpful for the staff to keep abreast of the times. In this study, the effect of Total Quality Management on preventing Burnout Syndrome was discussed. Firstly, the concepts related to Burnout Syndrome and Total Quality Management were clarified. Then, the need of Total Quality Management Approach in organizations was underlined and lastly individual and Anahtar Kelimeler: Tükenmişlik, Kalite, Toplam Kalite Yönetimi, Değişim 1.
Bu araştırmanın amacı; duygusal emeğin iş tatmini üzerinde nasıl bir etkiye sahip olduğunu ortaya koymaktır. Bu kapsamda, Adıyaman ilinde ve ilçelerinde faaliyet gösteren Aile, Çalışma ve Sosyal Hizmetler Müdürlüklerinde çalışan işgörenlerden anket yoluyla veriler toplanmıştır. Araştırmadan elde edilen veriler SPSS 25 ve Amos 23 programlarına aktarılarak analiz edilmiştir. Araştırmanın sonucunda, duygusal emeğin alt boyutlarından yüzeysel rol yapma ve derinden rol yapmanın iş tatmini üzerinde bir etkiye sahip olmadığı; doğal davranışın ise iş tatminini pozitif olarak etkilediği bulunmuştur. Ayrıca duygusal emek ve iş tatmini ile ilgili frekans dağılımlarına bakıldığında işgörenlerin, derinden rol yapma, doğal davranış ve iş tatmini ifadelerine genel olarak olumlu cevap verdikleri görülmüştür.
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