The rapid development of information technology has changed various sector of our life, including economy. A number of startup companies in Indonesia has been utilized technology to deliver financial services to its customer. One of them attempts to answerthe needs of university students in Indonesia for an alternative source of funding, who develop a lending mobile application for student. An initial study using interview and secondary data found that the users still find difficulties to use the mobile application. Usability is one approach that can be used to minimize the problem. The purpose of this study is to increase a fintech mobile application’s usability by conducting evaluation of several features including, 'creating a new account', 'completing profile registration', 'applying for university tuition lending', and 'applying for goods lending.' Usability evaluation was conducted by testing the effectiveness, efficiency, and satisfaction through a set of remote usability testing involving 20 participants. The results shows that the mobile application is not optimized in terms of effectiveness, efficiency, and satisfaction as yet. Using the Concept Generation Method, 21 recommendations were proposed to increase the usability of the lending mobile application.
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