The aim of the presented paper is to identi fy the signifi cance of selected determinants of the competi ti veness of small, innovati ve enterprises operati ng in internati onal markets that use business advice. The achievement of this goal required identi fying the determinants of the competi ti veness of small companies (characteristi cs of managers, characteristi cs of enterprises) as well as examining the moti ves, areas and eff ects of using business advice. The issue of business knowledge absorpti ve capacity as a determinant of the competi ti veness of small enterprises and the eff ecti veness of using external business knowledge was also presented. The second part of the paper presents the results of empirical research conducted using the CATI technique on a sample of 67 small, innovati ve Polish enterprises operati ng in internati onal markets and simultaneously benefi ti ng from business advice. The conducted research confi rmed the hypothesis of a signifi cant, moderati ng infl uence of business advice on the system of competi ti veness determinants of enterprises. The hypothesis concerning a positi ve relati onship between business advice and enterprises' capacity for absorbing business knowledge, and indirectly their competi ti veness, was also confi rmed. Improving the competi ti veness of enterprises requires using business advice and enhancing their business knowledge absorpti ve capacity.

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The aim of this paper is to expand the understanding of the influence of trust relationship, as well as tacit knowledge on the process of business advice utilisation in small innovative firms. Research Design & Methods: The analysis is based on empirical research conducted with the use of the explorative approach. The multiple case study methodology was used. Findings: Trust relationships as well as tacit knowledge were identified as factors essential to the process of utilisation of business advice in small innovative firms. It was recognised that the significance of both factors is related not only to the process of advice, but also as a purpose of activities happening prior to advice. They are referred to as the initial phase. Implications & Recommendations: The findings provide implications for further research of the structure of the process of business advice utilisation. It is related to the inclusion of the "initial phase", as well as to the necessity to include both factors in further research. The paper also provides implications related to the measurement of business advice output, and recommendations on the construction of public policy instruments. Contribution & Value Added: The originality of this work lies in using the process perspective and qualitative methodology in the field of the utilisation of business advice. It extends our understanding of the processes of business advice with regard to trust, as well as the use of tacit knowledge. The original contribution is to add the "initial phase" to the description of the business advice process. Article type: research paper

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