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This article defines corporate social performance (CSP) and reformulates the CSP model to build a coherent. integrative framework for business and society research. Principles of social responsibility are framed at the institutional. organizational. and individual levels: processes of social responsiveness are shown to be environmental assessment, stakeholder management. and issues management: and outcomes of CSP are posed a s social impacts. programs. and policies. Rethinking CSP in this manner points to vital research questions that have not yet been addressed.

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