This study was designed to assess the factor of influence to occupational stress who work in the field of firefighters and questionnaire was uesd to analyse the stress scores and find the primary factors influence to occupational stress. The number of respondents were 408 who received the refresher training and period of investigation was august 2011 through october 2011. A structured questionnaire was employed to evaluate the participants' socio-demographics, job-related factors, health-related behaviors, occupational stress, reaction factor (fatigue, job satisfaction) and buffer factor (social support). Occupational stress and fatigue were assessed using the Korean Occupational Stress Scale-Short Form (KOSS-SF) and the Multidimensional Fatigue Scale (MFS), respectively. The analysis showed that we found a strong correlation between fatigue, job satisfaction and occupational stress. Occupational stress was associated with an increased risk of fatigue and decreased the job satisfaction. In the multiple regression analysis(stepwise), main factor that influence to occupational stress were job satisfaction, gender, age, processing number for a day, exercise. In logistic regression analyses, a higher occupational stress was associated with higher odds of fatigue(High) and the odds was down by 15.0% after adjustment for job satisfaction, gender, age, processing number for a day, exercise. Thus, a job satisfaction promote program for the reduction of occupational stress and the promotion of firefighters's health is strongly recommended.
The purpose of this study is to analyze the changes in job satisfaction and turnover intention according to the level of Emotional labor and the mediating effect in dental hygienists. Higher levels of emotional labor resulted in lower levels of job satisfaction, as well as higher levels of turnover intention. We used the logistic regression analysis to compare change of job satisfaction, turnover intention according to the level of emotional labor. In logistic regression analyses, social support was the largest mediating factor between emotional labor and job satisfaction and the odds(Likely to with low job satisfaction) was down by 16% after adjustment for supervisor, colleague. In case of turnover intention, largest mediating factor were drinking, physical condition, supervisor, colleague and the odds(Likely to with high turnover intention) was down by 52% after adjustment for mediating factors. The results of this study were as follows. Emotional labor was negatively impact on job satisfaction and turnover intention. To increase the job satisfaction and lower the turnover intention, it is necessary to do more efforts to improve social support(supervisor and colleague) and management personal factor(drinking, physical condition) for the dental hygienists should be made to reduce such negative effects.
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