Once a company decides to become a Product-Service System (PSS) provider, this inevitably means that the company's business model needs to be transformed. The development of a PSS is thus closely linked to the development of the business model. This transformation is a complex and challenging process, espacially for small and medium-sized entprises (SME). Although these types of companies make up the largest number, they are reluctant to adopt PSS and PSS-driven business models. Especially in SME, this transformation process affects the whole organisaton. A systematic literature review has shown that there is little methodological support in this area, yet. To mitigate the resulting risks and support those responsible for this transformation process, this paper presents a multi-criteria feasibility and benefit analysis for PSS and the resulting business models. Based on initial PSS concepts and business model drafts, the presented approach allows a systematic analysis of the technical and organisational feasibility, the marketability and the monetary and non-monetary benefits of the PSS-driven business model and guides the user trough the whole process of the feasibilty and benefit analysis. The approach was prototypically tested within the scope of a research project in cooperation with a SME.
Virtual - and Augmented Reality (VR/AR) based assistance systems represent a growing technology approach for the sustainable communication of quality methods for further education offers. To create virtual learning environments as standardized and efficient as possible, a uniform approach is required. This paper focuses on the development of the Assisted Reality Implementation Model (ARIM) for the selection of Lean Management and Six Sigma quality methods that are suitable to be taught using augmented and virtual reality learning environments. Furthermore, the ARIM enables meaningful guidance for the implementation of the virtual learning environments, as well as subsequent validation. The model will be applied and evaluated within the research project WILLEN.
In industry, Failure Mode and Effects Analysis is an established quality tool for minimizing development risks in systems, products and processes. Nevertheless, the presented use case shows that the application of the FMEA method in the development of Product-Service Systems in a SME requires modifications to ensure that the special character of PSS is appropriately included and that risks can be adequately assessed and prioritized.
Der Beitrag beschreibt einen quantitativen und qualitativen Bewertungsansatz für Ideen beziehungsweise Konzepte hybrider Wertschöpfung für kleine und mittlere Unternehmen (KMU) unter Berücksichtigung existierender Fähigkeiten, erwarteter Erfolgspotenziale sowie dem Hybridisierungsgrad.
This paper describes a quantitative and qualitative evaluation approach for ideas or concepts of hybrid value creation for SMEs (small and medium-sized enterprises), taking into account existing capabilities, expected potential for success and the degree of hybridization.
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