PurposeThis study investigates the level of artificial intelligence (AI) awareness among library leaders, practitioners and scientists of Indonesian academic libraries to elucidate the benefits of AI implementation and its necessary infrastructure and challenges.Design/methodology/approachThe study adopted a purposive sampling technique to select the 38 participants and thematic analysis to analyze the data, identifying eight themes: understanding of AI, AI adoption, benefits of AI, competencies needed to support AI, facilities to support AI, factors supporting AI adoption, AI-inhibiting factors and expectations of AI.FindingsDifferent viewpoints provided full awareness among library stakeholders and sufficient information to begin AI initiatives in Indonesian libraries as leaders, practitioners and scientists had a favorable, open and encouraging outlook on AI.Research limitations/implicationsThe study does not investigate variations in perspectives between the participants, but it examines their understanding of AI and elaborates the results into the concept of an intelligent library. Moreover, this study only uses samples from academic libraries.Practical implicationsLibraries can take these results into consideration before implementing AI, especially in technology and facilities, librarian competency with regard to AI and leadership roles in AI projects.Social implicationsLibrary boards and library associations can use this research as a source to create guidelines about AI implementation in academic libraries.Originality/valueThe study addresses the gap in the research on university libraries' readiness and awareness to implement AI, especially in developing countries.
Purpose This study aims to determine the influence of social networking Twitter library on the level of utilization of college libraries. Design/methodology/approach The method used to explore this problem is explanative as it uses the multiple linear regression test. The research location is at Universitas Airlangga Library, Surabaya, Indonesia. The sampling technique was purposive, as it used the criteria of the academic community of Airlangga University that became an active member or often visited the homepage of the library’s Twitter account at least three times in the past one month. The sample of this study was 220 respondents. Findings The results of this study illustrate that the satisfaction of users of social networking Twitter library which includes surveillance, diversion/entertainment, personal identity and social relationship, either partially or simultaneously, affects the utilization of the college library. Originality/value Based on these results, libraries should always provide services in accordance with the characteristics of user behavior. In the era of booming social media Twitter for teenagers who are the largest users of college libraries, the use of social networking medium Twitter is considered effective in the libraries of universities.
Purpose This paper aims to assess to which extent the legality of electronic archive management can realize Indonesia E-government. This aspect of legality can have a significant impact on the application ofe-government in a country. The legality focuses on the archival legislation of the Republic of Indonesia in discussion related to the management of electronic archives. Design/methodology/approach The method used in this research is content analysis with qualitative research approach. The data for this research was taken from the Undang-Undang Kearsipan Indonesia (Indonesia Archives Constitution) documents that is available on the official website of Arsip Nasional Republik Indonesia (ANRI) (National Archives of the Republic of Indonesia). To complete the discussion in this paper also conducted literature study using secondary literature sources. Findings From the aspect of legality, the management of electronic archives does not yet support the implementation of Indonesia E-government. From the aspect of legality, the laws governing the management of electronic archives has not yet existed, there is only the Regulation of the Head of the National Archives regarding the guidelines of general policy for electronic records management in 2012. Research limitations/implications This research is limited to the identification of comprehensive analysis on all documents of the ANRI on the management of electronic archives in the context of Indonesia E-government. From that, the gap between those aspects can be examined. Social implications This paper reveals the importance of legality in the form of regulation of electronic records management in Indonesia E-government. Findings from this research can be useful for the Indonesia E-government program. Originality/value Research with content analysis method on management of electronic archive on Law of Archiving in Republik Indonesia has never been done before. This also applies to the research on the relationship between the management of electronic archives with the application of Indonesia E-government.
This study aims to investigate the implementation of artificial intelligence (AI) in libraries from 2011 to 2020. This study uses PRISMA guidelines to perform a systematic literature review (SLR). The articles were obtained mainly from the SCOPUS database, with Google Scholar as the supporting database. AI can easily be adopted in libraries, especially for technical services such as classification and cataloguing, library management such as staffing and decision-making, library services such as referencing and information service, and for information literacy. Successful AI adoption is, however, still debatable, because there are many requirements that need to be met, so that it can be inclusively adopted in libraries. There is a lack of research on the application of AI in libraries, especially in the context of its actual implementation. The results of this study offer insights on the implementation of AI in library support services.
Document management in an organization is very important because it is not only to facilitate the documents retrieval, but also to enhance the competitive power of the organization. For this purpose, Faculty of Vocational Studies Airlangga University applies electronic document management, called e-office. The e-office system is implemented to manage the existing administration system at Airlangga University, where users can create letters, make deliveries, receive letters, reply letters and make memos. This study aims to determine e-office utilization in the environment of the Faculty of Vocational Studies Airlangga University. Research method used is a descriptive quantitative approach. The target population in this research is Vocational Faculty Employee who has e-office account. The sampling technique used is a census technique or a full sample. The results show that not all e-office account owners have a habit of accessing e-office every day. The most done activity when accessing e-office are reading and printing mail. E-office users believe that using this system can be a solution to the problem of limited storage space and says it is easier to control than before e-office exist. The most accessed information using e-office is student information and the obstacle faced is lack of training for e-office users.
This research aims to develop a smartbot prototype that can be used by libraries to help librarians improve their information service quality. This study will contribute to academic libraries, especially supporting information and reference services by providing quick responses and accurate answers. Librarians will benefit from this prototype and users will also receive fast and accurate information from the library. The method used in this study consists of two phases: Plan and Design. This paper focuses on the planning and design process of the library smartbot prototype. These activities are as follows: Plan, where strategic planning is carried out, including looking at the organizational structure in which the smartbot will be implemented, examining the technology in the library, and collecting data and information that will support the smartbot. The Design phase defines the tasks in the modeling process and building the prototype. Artificial intelligence studies are rarely conducted in the library field, especially in Indonesia.
Purpose This paper aims to explore the existence of Metaverse or 3D virtual libraries and how they use Metaverse to expand library services. Design/methodology/approach The authors use literature to search projects and research papers that discuss the metaverse library. They also did observations on metaverse libraries. Findings There are some virtual realities or metaverse platforms that a library or virtual community can use to build their 3D virtual world. Some libraries already create a virtual world library or metaverse library. However, those initiatives are still in the prototype stage and are used for exhibitions and projects. Originality/value This paper overviews and builds a simple understanding of the metaverse library. The value of the paper is giving motivation when building the metaverse library. This initiative shows that big hi-tech companies do not dominate Metaverse.
Background: In the midst of the Covid-19 pandemic situation, hoax news emerged which often caused people to panic and make wrong decisions. The emergence of this hoax is because many people are not literate with information, so they trust all the information that is circulating. People also do not have social awareness to filter the information they get. Objective: This article aims to present the results of the socialization of digital literacy education to anticipate hoax news. Method: The method used in this community service is to provide socialization on the dangers of hoaxes and literacy education digital to anticipate hoax news, then explain how to search for valid and accurate information. Results: The result of this community service activity was an increase in public understanding of how to find valid and accurate Covid-19 information / news. As well as people's understanding of how to differentiate between true and false information about Covid-19. Conclusion: This community service activity has a positive impact on increasing public understanding of the spread of Covid-19 news on the internet.
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