Antonio. Research interests include individual and organizational performance involving enterprise systems, healthcare information systems, tax and technology and information system security. He has published in Communications of the

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Churchman (1971) developed five archetypal models of inquiring systems in an effort to expand the field of management information systems along a philosophical path. Contemporary businesses can use the ideas developed by Churchman to become productive and efficient inquiring organisations. This paper explores the relationship between inquiry and learning in organisations and how information technology can be used to support the process of knowledge creation in the context of inquiring systems.

Discussions at previous HICSS conferences have shown that there is no general agreement on definitions of Knowledge Management (KM) and Knowledge Management Systems (KMS) success. A deep understanding of these concepts would help to design and implement efficient KM initiatives and systems. We present an exploratory research study to begin and facilitate a debate that will hopefully lead to a consensus definition of KM and KMS success. We chose an expert panel approach followed by two exploratory surveys to approach the KM and KMS success definition. The research shows only a few points of consensus. We present areas of agreement as well as of disagreement, which serve as a good starting point for further discussions on KM and KMS success.

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Purpose -This paper aims to examine ways in which multinational enterprises (MNEs) can secure knowledge assets across global operations. Design/methodology/approach -The paper reports the results of a comparative case study. The practices of four MNEs are considered in conjunction with practices identified in the literature. A comparative company analysis is conducted using the resource-based view of the firm. Findings -The paper principally concludes that MNEs have several options for protecting knowledge assets. A set of seven recommendations are derived from the analysis. Practical implications -The recommendations derived from the analysis could be beneficial for enterprises who do knowledge work in global settings. Originality/value -The paper offers background and consideration for those companies with IP in global business environments. The background, analysis and recommendations add to the body of knowledge in this area.

Concept maps, a specific kind of mental model, are one method of representing and measuring an individual's knowledge. They are an alternative tool for teaching through building relevant associations, and a method for measuring knowledge and recall over time. Concept maps provide a visual representation of conceptual and relationship knowledge within a particular domain. Concept maps look like a spider web, consisting of many nodes (i.e., key concepts) connected to one another by lines that indicate relationships. In the learning process, students can develop concept maps as an alternative to traditional note-taking by building associations of non-linear key concepts and organizing them to fit with their individual learning styles and frames of reference. The presence of concepts and relationships on a map can provide an instructor with a snapshot of student knowledge and understanding. The proximity and connection of key concepts provide insight for instructors attempting to evaluate how ideas from class were absorbed by students. Conversely, the absence of concepts or relationships, or inappropriate connections between unrelated concepts, provide clues about what information students failed to internalize or incorporate. Concept maps may aid the instructor in assessing what students understand and how they relate the material to the overall course goals. They are easily taught and can be incorporated in introductory units, mid-term reviews and assessments, or end-ofcourse reviews and assessments.

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