Reicher has recently developed the social identity model of crowd behaviour based on self-categorization theory (SCT). This model begins to tackle the thorny theoretical problems posed by the dynamic nature of crowd action (Reicher, 1996b). The present paper describes an ethnographic study of a crowd event in which there were changes in the inter-group relationships over time. It is suggested that the laboratory evidence in support of SCT is complemented by ethnographic research of this type. By exploring situations in which definitions of context and/or categories are not purposefully manipulated, we can demonstrate the explanatory power of a dynamic and interactive approach to social categorization.

During the 1998 Football World Cup Finals in France, English supporters were, once again, involved in major incidents of collective 'disorder'. Explanations for these incidents concentrated on the conflictual norms held by 'hooligans'. In contrast, Scottish supporters attending the tournament displayed norms of non-violence, explained by the popular press in terms of the absence of 'hooligans'. This study challenges this tendency to explain the presence or absence of 'disorder' in the context of football solely in terms of the presence or absence of 'hooligan' fans. Using data obtained from an ethnographic study of both Scottish and English supporters attending the tournament (N = 121), we examine the processes through which ordinarily 'peaceful' supporters would or would not become involved in collective conflict. In line with the Elaborated Social Identity Model (ESIM) of crowd behaviour, the analysis highlights the role of the intergroup context. Where out-group activity was understood as illegitimate in in-group terms, in-group members redefined their identity such that violent action toward out-group members came to be understood as legitimate. By contrast, where there was no out-group hostility, in-group members defined themselves through an explicit contrast with the 'hooligan' supporters of rival teams. This analysis represents an advance on previous studies of crowd behaviour by demonstrating how the ESIM can account for not only the presence, but also the absence, of collective 'disorder'.

This paper uses recent developments in crowd psychology as the basis for developing new guidelines for public order policing. Argues that the classical view of all crowd members as being inherently irrational and suggestible, and therefore potentially violent, is both wrong and potentially dangerous. It can lead to policing strategies that respond to the violence of some in the crowd by clamping down on all members, and therefore lead all members to perceive the police as hostile and illegitimate. In such conditions, even those who were initially opposed to violence may come to side with more conflictual crowd members and hence contribute to an escalation in the level and scope of collective conflict. This paper argues that police officers need to concentrate on understanding the collective identities, priorities and intentions of different groups in the crowd and give the same priority to facilitating the lawful intentions of some groups as to controlling the unlawful intentions of others.

In recent years, the debate on football crowd violence has concentrated on the violent dispositions of participants - and particularly on the nature and origins of conflictual norms held by `hooligan' fans. In this paper, we challenge this tendency. We argue that the `hooligan' perspective is limited in its ability to explain how conflict generalises during crowd events, the precise conditions under which it originates, and the form that it takes. In order to account for these phenomena it is necessary to broaden the scope of enquiry so as to include the police as well as fans. Using events involving England fans at the 1990 world cup (Italia 90), we propose a model in which the nature of group norms and group conflict are a consequence of the developing interactions between England supporters and the Italian Caribineri. The assumption, on the part of the police, that all fans were potentially dangerous and their treatment of fans as such led, over time, to a situation where fans who initially eschewed violence, came into conflict with the police. The example both illustrates the value of an analysis of collective football violence in terms of developmental inter-group dynamics and suggests how the assumption that fans are inherently dangerous may become a self-fulfilling prophecy.

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In this paper, we analyse the conditions under which the COVID‐19 pandemic will lead either to social order (adherence to measures put in place by authorities to control the pandemic) or to social disorder (resistance to such measures and the emergence of open conflict). Using examples from different countries (principally the United Kingdom, the United States, and France), we first isolate three factors which determine whether people accept or reject control measures. These are the historical context of state‐public relations, the nature of leadership during the pandemic and procedural justice in the development and operation of these measures. Second, we analyse the way the crisis is policed and how forms of policing determine whether dissent will escalate into open conflict. We conclude by considering the prospects for order/disorder as the pandemic unfolds.

This paper presents an analysis of collective behaviour among England football fans attending the European football championships in Portugal (Euro2004). Given this category's violent reputation, a key goal was to explore the processes underlying their apparent shift away from conflict in match cities. Drawing from the elaborated social identity model of crowd behaviour (ESIM) data were obtained using semi-structured observations and interviews before, during and after the tournament. Qualitative analysis centres first on three key incidents in match cities where the potential for violence was undermined either by 'self-policing' among England fans, or by appropriately targeted police intervention. These are contrasted with two 'riots' involving England fans that occurred in Algarve during the tournament. A phenomenological analysis of England fans' accounts suggests that the contexts created by different forms of policing helped bring to the fore different understandings of what constituted proper and possible behaviour among England fans, and that these changes in identity content underpinned shifts toward and away from collective conflict. The implications of this analysis for the ESIM, understanding public order policing, social change and social conflict are discussed.

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