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Purpose This study aims to identify key knowledge enabling factors (KEFs) which can enable construction companies to improve various organizational effectiveness outcomes (OEOs). Design/methodology/approach Using a questionnaire, data are collected from construction companies in Vietnam. Mean score method is used to calculate the mean values of KEFs. In addition, regression analysis is used to identify KEFs which significantly affect OEOs. Findings A list of 32 KEFs, whose ranking orders of importance are provided according to different types of construction companies, is presented. In addition, different lists of specific KEFs which could significantly affect different OEOs are identified. Furthermore, seven key KEFs which could have a significant impact on many OEOs are highlighted. Practical implications The findings of this study could help construction companies to know the controllable KEFs, on which they should focus more. Hence, they could perform these KEFs properly to improve various aspects of organizational effectiveness. Originality/value This study identifies 32 KEFs and 10 OEOs specifically for knowledge management in construction companies. This study also provides construction companies with a better understanding of the impact of KEFs on various aspects of organizational effectiveness. Hence, they could develop effective KEFs-based management strategies to enhance various aspects of organizational effectiveness.

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PurposeThis study aims to empirically investigate the impact of barriers (i.e. organizational and industrial barriers, corporate social responsibility (CSR) characteristics) on CSR practices and the roles of education and government support in mitigating these barriers. In addition, the positive effect of CSR practices on social sustainability performance (SSP) is examined.Design/methodology/approachA framework of hypotheses between barriers, CSR practices and SSP is established. Using a survey questionnaire, empirical data are collected from 17 construction firms in Vietnam. PLS-SEM is used to test the proposed hypotheses.FindingsThe results indicate that organizational and industrial barriers negatively affect CSR practices. This study also finds that education and training and government support could enable construction firms to reduce the impact of such barriers.Research limitations/implicationsThe data are collected in Vietnam; thereby the findings are only applicable in developing countries. Further research should also be conducted in other countries to improve the generalizability of the theoretical framework.Practical implicationsThe findings of this study suggest that construction firms could apply several strategies (e.g. providing their employees with CSR training and education; embedding CSR into their firm policy, mission and vision) to mitigate the impact of CSR barriers and, accordingly, ensure the success of adopting CSR practices.Originality/valueThis study is one of the first efforts in the construction industry that empirically investigates the impact of barriers on CSR practices and the moderating effects of training and education as well as government support.

PurposeThis study aims to discover the impact of failure factors on stakeholder coordination performance (SCP) in the finishing phase of high-rise building projects.Design/methodology/approachFirstly, this study identifies potential failure factors affecting coordination performance as well as criteria for measuring SCP in the finishing phase of high-rise building projects. Afterwards, a survey questionnaire is designed to collect data from high-rise building projects in Vietnam. Using the factor analysis method, the study discovers the failure constructs. A structural equation model is then built to uncover the relationships between failure constructs and SCP.FindingsThe study identified four failure constructs which could significantly affect SCP, namely traditional adversarial relationship (TAR), incompetent parties (IP), poor project planning and organization (PPO) and delays of parties toward construction works (DP). The developed model indicated that TAR, PPO and IP significantly affected stakeholders' coordination performance in the finishing phase of high-rise building projects.Originality/valueThe results of the study fill the gap in knowledge by discovering the causal relationships between failure constructs and SCP in high-rise building projects. The results might provide an initial guideline for stakeholders during the finishing phase of high-rise building projects to enhance their coordination performance.