We draw on an in-depth longitudinal analysis of conflict over harvesting practices and decision authority in the British Columbia coastal forest industry to understand the role of institutional work in the transformation of organizational fields. We examine the work of actors to create, maintain, and disrupt the practices that are considered legitimate within a field (practice work) and the boundaries between sets of individuals and groups (boundary work), and the interplay of these two forms of institutional work in effecting change. We find that actors' boundary work and practice work operate in recursive configurations that underpin cycles of institutional innovation, conflict, stability, and restabilization. We also find that transitions between these cycles are triggered by combinations of three conditions: (1) the state of the boundaries, (2) the state of practices, and (3) the existence of actors with the capacity to undertake the boundary and practice work of a different institutional process. These findings contribute to untangling the paradox of embedded agency—how those subject to the institutions in a field can effect changes in them. We also contribute to an understanding of the processes and mechanisms that drive changes in the institutional lifecycle.
The concept of an institutional field is one of the cornerstones of institutional theory, and yet the concept has been stretched both theoretically and empirically, making consolidation of findings across multiple studies more difficult. In this article, we review the literature and analyze empirical studies of institutional fields to build scaffolding for the cumulation of research on institutional fields. Our review revealed two types of fields: exchange and issue fields, with three subtypes of each. We describe their characteristics. Subsequently, we review field conditions in the extant literature and develop a typology based on two dimensions: the extent of elaboration of institutional infrastructure and the extent to which there is an agreed upon prioritization of logics. We discuss the implications of field types and conditions for isomorphism, agency, and field change, based on a review of the literature that revealed six pathways of field change and the factors affecting them. We outline a research agenda based on our review highlighting the need for consolidation of field studies and identify several outstanding issues that are in need of further research.
In this paper we explore how emotions influence organizations in situations of institutional complexity. In particular we study members' and leaders' emotive responses and influence activities in response to a disruptive event that led to a violation of expectations. Our findings show that when people's expectations of an organization's actions are violated it can trigger a process of emotional escalation that leads to the destabilization of the organization through the emotional-laden influence activities of shaming and shunning. The violation in our case resulted in strong negative emotions expressed on Facebook. Facebook acted as an emotional echo chamber where negative emotions were amplified and led to members' emotion-driven influence activities eventually triggering regret and adaptation by the organization. We discuss implications for the study of emotions in institutional dynamics.
Social innovations are urgently needed as we confront complex social problems. As these social problems feature substantial interdependencies among multiple systems and actors, developing and implementing innovative solutions involve the re-negotiating of settled institutions or the building of new ones. In this introductory article, we introduce a stylized three-cycle model highlighting the institutional nature of social innovation efforts. The model conceptualizes social innovation processes as the product of agentic, relational, and situated dynamics in three interrelated cycles that operate at the micro, meso, and macro levels of analysis. The five papers included in this special issue address one or more of these cycles. We draw on these papers and the model to stimulate and offer guidance to future conversations on social innovations from an institutional theory perspective.
We examine organizational field change instigated by activists. Contrary to existing views emphasizing incumbent resistance, we suggest that collaboration between incumbents and challenger movements may emerge when a movement's cultural and relational fabric becomes moderately structured, creating threats and market opportunities but remaining permeable to external influence. We also elucidate how lead incumbents' attempts at movement cooptation may be deflected th.rnugh distributed brokerage. The resulting confluence of cultural and relational "structural.ion" between movement and field accelerates the pace but dilutes the radicalness of institutional innovation, ensuring ongoing, incremental field change. Overall, this article contributes to the emergent literature on field dynamics by uncovering the evolution and outcomes of collaborative work at the intersection of social movements and incumbent fields.
We examined responses to institutional complexity by studying when and how organizations respond to a coercive institutional demand from a powerful constituent when other important constituents do not accept the demand as legitimate. We experimentally manipulated institutional complexity and gauged the time to compliance of 100 childcare managers in the Netherlands, then asked them to describe and explain their anticipated responses to multiple pressures. We found that institutional complexity leads decision makers to delay compliance, but usually not passively: decision makers used the time before compliance to attempt to reduce institutional complexity by neutralizing opposing pressures, challenging the coercive pressure, adapting the practice to suit opponents and their own personal beliefs, and/or waiting to see how the situation would unfold as multiple parties influenced one another. We found two factors influenced decision-makers choice of responses: their interpretation of institutional complexity and their personal beliefs toward the practice itself. Our findings contribute to an emerging understanding of how decision makers interpret and respond to institutional complexity, and complement recent studies in the institutional complexity literature.
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