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Purpose The purpose of this paper is to describe and compare seven case studies of strategic innovation projects of the Brazilian army; these projects present high transformational potential and high investments and are supported by technology and science policies. Design/methodology/approach The authors present herein multiple case studies in which the authors conduct a documentary analysis of the innovation processes in the Brazilian army, as well as semi-structured interviews conducted with eight servicemen with more than 15 years of working experience. Findings The results obtained suggest that the innovation process occurs in four stages: creation, selection, development and diffusion of ideas. Practical implications The research is relevant because it presents how the interaction between the Brazilian army, companies and academia strengthens the innovation ecosystem, stimulating the development of best practices for the management of strategic projects. Originality/value The main contribution of this study is to present the strategic project management of innovation based on public policies and investment in projects of the Brazilian army, which are drivers for the development of ecosystems that promote the creation and expansion of companies, the diffusion of technological knowledge in universities, and suitable solutions for the military sector.

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National economies are gradually opening wide for international trade; this trend compels organizations, mainly the internationalized ones, to be more prepared to effectively and efficiently compete worldwide. In this context, the goal of this study was to identify and describe strategies and practices which promote knowledge flows within an international organization that holds its headquarter in a developed country and subsidiaries in developing countries. Methodological procedures include the explicit examination of codified information between subsidiaries units, through interviews and document analysis, in order to capture the tacit dimension in the causal maps that were made. Main results show an organizational strategy focused on the continuous stimuli to the construction of an organizational environment, embedded with solicitude between knowledge senders and receivers, and with a formal information management that supports knowledge exchanges and flows in a worldwide context.

Brazilian banks have developed innovative initiatives to deliver financial services for the lowincome population through correspondent banking (CB). Banco Lemon is such an interesting case to be studied because it has implemented a business model based exclusively on CB outlets and its focus was on low-income clients. This paper describes Banco Lemon's adoption process of the CB technology to deliver financial services for the low-income population, promoting a historical description of the bank's activities, since its creation and up to the year 2009. Eventually, this paper concludes that bill payment initiatives were successful while credit initiatives led to unexpressive outcomes.

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Results show that ICT professionals consider learning and development the most important expectancy in the workplace, followed by satisfaction and motivation. Women in ICT companies consider the learning and development expectancy much more important than their peers in non-ICT companies, and even more than men in both ICT and non-ICT companies. For HR and IT managers, this chapter provides some insights on what expectancy variables could be better explored and exploited to attract and retain IT professionals.

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