The main objective of this study was to explore the work of disabled people (PwD) in the perception of colleagues and managers, assessing four dimensions: General Perception of Hiring Emotional Intelligence Interpersonal Communication and Inclusion in the workplace. This study used a quantitative methodology, with a closed-answer questionnaire applied via Googleforms. The sample was made up of 314 PwD co-workers, including supervisors (n=314), employees of the Auchan Portugal Group. Data analysis was performed through descriptive and inferential statistics, using SPSS-24.0 software. The results were the following: the vast majority of participants considered that hiring PwD contributes to the social responsibility of the company (92.7%), although a small percentage considered that PwD have more difficulty in understanding a task (30%) and lower productivity (23.6%) [General Perception of Hiring] most participants are sensitive to the emotions and feelings of PwD (89.2%) [Emotional Intelligence] part of the participants did not agree or disagree that living with PwD improves the climate of the organization (42%) about half of the co-workers disagreed that PwD do not adopt inappropriate behavior in the organization (51%) [Interpersonal Communication] the majority considered that PwD are well integrated into the organizational environment (77.1%), were well accepted by all (71.7%) and agree with the legislation that requires companies with 75 or more workers to hire a PwD (82.2%) [Inclusion in the workplace].
The general objective of this research focuses on understanding how the labor market integrates people with disabilities (PwD), understanding their emotions and how they manage them throughout the work day, and knowing how communication is processed in the workplace. The following specific objectives were then defined: to know the degree of awareness that disabled workers have about their emotions in their daily interactions in the workplace, and to analyze the communicative interactions of PwD in the work environment. A mixed methodology was chosen, using qualitative and quantitative research. The qualitative methodology used semi-structured interviews, and the quantitative methodology used a questionnaire. The sample was made up of 50 disabled workers and 314 co-workers of the same (n=314), employees of the Auchan Portugal Group. The results showed that: of the four dimensions under study (General Perception of Hiring, Emotional Intelligence, Interpersonal Communication and Integration/Insertion in the workplace) the great majority of PwD co-workers agreed or totally agreed with the items of the four dimensions, which suggests a positive score with the themes under study, the PwD are able to identify the emotions that most characterize the day-to-day at work, but most disguise the discomfort felt and do not clearly communicate to the other what emotion they felt, most PwD communicate to the other the behavior that caused them discomfort, PwD do not consider the communication channels confusing, most PwD feel integrated in the company and state that no specific adaptation has been made, most of the interviewees suggest a greater sensitivity on the part of the employer and work adapted to the person and his/her disability.
Este artigo objetiva discutir práticas inclusivas de comunicação acessível quanto à orientação e à prevenção de cuidados com a saúde no contexto da pandemia de COVID-19, realizadas em projetos que acontecem em Portugal e no Brasil. As práticas compreendem a produção de pranchas de comunicação acessível e de materiais educativos para educação em saúde com o emprego da Comunicação Aumentativa e Alternativa (CAA), a partir de princípios do Desenho Universal para a Aprendizagem (DUA). Tais práticas, desenvolvidas em universidades conveniadas de ambos os países, articularam estudos e pesquisadores de diferentes áreas, viabilizando a criação de produtos inclusivos, tornando mais acessível a comunicação e favorecendo os cuidados referentes à saúde em tempos de pandemia, enquanto direito de todos. A pesquisa, de cunho qualitativo, ancora-se metodologicamente em revisão narrativa de literatura. A discussão dos resultados parte de revisão bibliográfica, de legislação e de uma reflexão sobre as práticas realizadas. Consideram-se as ações educativas inovadoras ao ampliar o acesso aos informativos de enfrentamento à COVID-19, ressignificando saberes compartilhados e novas formas de aprendizagens.
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