In a rapidly digitizing world, machine learning algorithms are increasingly employed in scenarios that directly impact humans. This also is seen in job candidate screening. Data-driven candidate assessment is gaining interest, due to high scalability and more systematic assessment mechanisms. However, it will only be truly accepted and trusted if explainability and transparency can be guaranteed. The current chapter emerged from ongoing discussions between psychologists and computer scientists with machine learning interests, and discusses the job candidate screening problem from an interdisciplinary viewpoint. After introducing the general problem, we present a tutorial on common important methodological focus points in psychological and machine learning research. Following this, we both contrast and combine psychological and machine learning approaches, and present a use case example of a data-driven job candidate assessment system, intended to be explainable towards non-technical hiring specialists. In connection to this, we also give an overview of more traditional job candidate assessment approaches, and discuss considerations for optimizing the acceptability of technology-supported hiring solutions by relevant stakeholders. Finally, we present several recommendations on how interdisciplinary collaboration on the topic may be fostered.
Abstract. Applicant fairness perceptions of asynchronous job interviews were assessed among panelists (Study 1, N = 160) and highly educated actual applicants (Study 2, N = 103). Furthermore, we also examined whether personality explained applicants’ perceptions. Participants, particularly actual applicants, had negative perceptions of the fairness and procedural justice of asynchronous job interviews. Extraverted applicants perceived more opportunity to perform with the asynchronous job interview than introverts. A trait interaction between Neuroticism and Extraversion was tested, but no significant results were found. Although the first selection stage is increasingly digitized, this study shows that applicant perceptions of asynchronous job interviews are relatively negative. The influence of personality on these perceptions appears to be limited.
This study investigated ethnic majority and minority applicants' fairness perceptions (N = 445) of video resumes, compared with paper resumes. Additionally, the moderating effect of minorities' ethnic identity and language proficiency on fairness perceptions of video/paper resumes was studied. Despite discriminatory concerns, ethnic minority applicants perceived the fairness of video resumes equally or more positively when compared with ethnic majority applicants, and when compared with paper resumes. Minorities' ethnic identity was positively related to fairness perceptions of resumes. Furthermore, language proficiency was a significant moderator: Higher proficiency was related to higher fairness perceptions of paper resumes. The implication is suggested that ethnic minority applicants may prefer a more personalized way of applying (video resume), instead of less personalized ways.
Highly educated ethnic minority entrants in Western countries need more time to find a job compared to their Western ethnic majority counterparts. The present study examined whether this differential job access is partly explained by the way ethnic minorities present themselves in their résumés. To this end, a comparison between 100 non‐Western ethnic minority graduate résumés and 100 native Western ethnic majority graduate résumés was made. Non‐Western ethnic minorities score significantly lower on reported organisational internships, leadership experiences, and extracurricular activities. Although most effects were small, these differences in résumé content resulted in lower job suitability ratings for non‐Western ethnic minorities compared to Western ethnic majorities, as judged by professional recruiters/HR experts. Résumé presentation (e.g. layout and grammar) also was a significant predictor of job suitability ratings, but no ethnicity effects were found in these résumé characteristics. Because rater effects which may be related to hiring discrimination were controlled for, it can be concluded that the reported human capital in résumés can explain differential job access of ethnic minority compared to ethnic majority graduates. Theoretical and practical implications for assessing ethnic minorities upon organisational entry are discussed.
Objectives: As diversity management activities become more prominent worldwide it is important to understand psychological reactions to them to ensure success, but empirical evidence is lacking. This study investigated employees' and managers' intentions and behavior to promote cultural diversity at work in a variety of organizations in the Netherlands, using Ajzen's theory of planned behavior. Method: Predictors of intentions to promote cultural diversity at work (N ϭ 670) and actual behavior after 6 months were assessed among managers and employees using self-reports in a 2-wave survey design. Participants' average age at Time 1 was 38.26 years (SD ϭ 11.86), 56% was female, and there were 78.1% Dutch ethnic majority and 21.9% ethnic minority participants. Results: Attitude to cultural diversity promotion at work and perceived behavioral control (PBC) related positively to both individuals' intentions to promote cultural diversity at work, which in turn predicted behavior. The strongest driver, however, was attitude. Managers' reported PBC and behavior were higher compared to employees. Conclusions: This study supported the applicability of the theory of planned behavior to predict intentions and behavior to promote cultural diversity at work. With an increasingly diverse workforce, this study aimed to advance our understanding of drivers of individual reactions and behavior to support cultural diversity at work.
This paper describes a new and innovative measure that is developed to predict workplace deviance through the measurement of Machiavellianism and Compliant Behavior. Two field studies were conducted to study the validity of the digital work simulation. In Study 1, (N = 113) support was found for the construct validity of the simulation. The constructs as measured with the simulation correlated significantly with self-reported measures of the constructs and were related to personality and selfesteem. Study 2 (N = 285) examined the criterion-related validity of the simulation and showed that through the assessment of Machiavellianism the simulation was able to predict workplace deviance, and incrementally predicted organizational deviance over and above the Machiavellianism Personality Scale. Machiavellianism as measured with the simulation was less susceptible to social desirable answering compared to the Machiavellianism self-report. The paper finishes with study limitations, future research directions, and practical implications.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.