Purpose This study aims to investigate the risks associated with managing the dispersed knowledge in inter-organizational arrangements for innovation. Specifically, it proposes a model to analyze the knowledge management risks in open innovation, applied in four steps. Design/methodology/approach Initially, the authors carried out a systematic literature review (SLR) on the concepts that connect knowledge management, inter-organizational arrangements for innovation and risks. The SLR results led to a complementary theoretical review on the conceptual elements in question. Based on the findings, the authors have developed a model to analyze the knowledge management risks in open innovation, which was validated by experts. It was then studied the case of GOL Airlines, a company that uses innovation to overcome the paradox between low-cost and full service in the commercial air transportation industry, considering the application and adjustment of the proposed model. Findings Open innovation is one of the inter-organizational arrangement types most applied in the context of innovation. Relations between agents are the primary sources of risks when managing the dispersed knowledge in these arrangements. The authors have found five main risks associated, namely, risk of the innovative effort does not reach the expected objective, risk of knowledge transfer being ineffective, risk of misappropriation of value, risk of dependency (lock-in) and risk of relations. Practical implications The practical implication is the proposition of a procedure for applying the model to analyze the knowledge management risks in open innovation, which makes it a prescriptive model for identifying risks. The proposed model is described in four steps, namely, to identify the agents in the environment of the value of open innovation; to identify the types of relations of each agent; to consider the barriers to knowledge management in innovation; and to assess the risks considering the possibilities derived from the agents, their relationships and the barriers. The model is applied in the GOL case and the results are presented. Originality/value First, it uses a novel approach to investigate open innovation while studying its risks. This approach considers the knowledge is dispersed and flows from one organization to another through a combination of relations inside the environment of value where the open innovation materializes. Second, it contributes to theory development by opening a research front that fuses four areas: risk management, knowledge management, innovation and inter-organizational arrangements. Third, this paper proposes a theoretical model and presents its operationalization. The study aims to make an impact beyond academia and uses a case study to illustrate the model application in a real and interesting open innovation project to support the business model at GOL Airlines.
Purpose – Remanufacturing is an essential strategy for implementing the concepts of the circular economy, but consumers must be willing to consume remanufactured products for this strategy to be successful. This study analyzes how the attitudinal factors environmental knowledge, environmental awareness, attitude towards sustainable products and perceived effectiveness by consumers influence the intention to purchase remanufactured products in the Brazilian market.Design/methodology/approach – A descriptive research with quantitative methodology was developed with a sample of 289 participants, the analysis of the results was made using the statistical method of multiple linear regression. As limitations of the study, we can mention the sampling for convenience that restricts the generalization of the results.Findings – The results indicate that the four attitudinal factors analyzed influence the intention to purchase remanufactured products. This article presents theoretical and practical contributions.Research limitations/implications – From a theoretical point of view, this study allows a better understanding of the factors related to the intention to purchase remanufactured products by Brazilian consumers; from a practical point of view, this study provides a better understanding of the characteristics of the consumer market for remanufactured products, and can assist in the development of sustainable actions by companies.Originality/value – This article is the first study that seeks to identify and analyze factors that influence the intention to purchase remanufactured products in Brazil and can assist organizations in implementing the circular economy more effectively.
Em primeiro lugar, agradeço a Deus por me abençoar com saúde e uma família tão maravilhosa. Agradeço também por sempre estar presente, me guiando e cuidando.Agradeço também aos meus pais, Sandra Torresani Paza e Amauri Paza, que sempre viveram os meus sonhos como se fossem os deles. Obrigado meus amores por todos os sacrifícios que fizeram para me ver chegar até aqui. Serei eternamente grato pelo amor incondicional, conselhos e confiança que depositaram em mim.À minha irmã, Andreza Torresani Paza, agradeço à amizade, parceria e inspiração. Uma mulher guerreira, pequena de tamanho, mas de grande coração. Obrigado por ser exemplo de responsabilidade, esforço, garra e honestidade. Aos meus amigos deSanta Catarina que sempre me incentivaram a buscar meus sonhos, mesmo que fosse em outro estado ou país. Agradeço também a todos os amigos que fiz em São Paulo. Vocês foram essenciais! Ao meu amigo Marcus Vinícius Bueno e a toda sua família, que me receberam de braços e corações abertos quando me mudei para São Paulo. Vocês foram essenciais e tornaram minha mudança muito mais leve e agradável. Aos meus amigos Gabriela Nobre, Lealis Lopes, Paula Ria e Ronaldo Oliveira, os quais tive a sorte de conhecer e compartilhar momentos únicos, dentro e fora da universidade.Obrigado pela amizade sincera, conselhos e conversas. Obrigado também pelas palavras de apoio que sempre me fizeram perseverar nesta caminhada. A universidade também me presenteou com outras amizades, dentre elas:
Objetivo do estudo: Este artigo objetiva ilustrar a aplicação de modelo teórico de Gestão de Riscos Corporativos (GRC) para identificar riscos e avaliar a maturidade da GRC considerando o ambiente de valor. Metodologia/abordagem: Trata-se de estudo de caso representativo de alto nível de maturidade em GRC, o Itaú Unibanco S.A. O modelo teórico utilizado foi o de Oliva (2016), os dados foram coletados de documentos públicos do banco e de organizações do setor. Principais resultados: Foram identificados os principais agentes do ambiente de valor da organização e os riscos das relações com estes agentes, com destaque para os riscos de imagem, financeiros e burocráticos. A partir de práticas identificadas, constatou-se que o Itaú Unibanco está no maior nível de maturidade em GRC. Contribuições teóricas/metodológicas: Este estudo contribui com a literatura de gestão de riscos ao avançar modelo conceitual em direção a operacionalização, ilustrando aplicação em caso relevante e real. Relevância/originalidade: O artigo contribui para a conexão entre a GRC e o ambiente de valor das organizações e avança em direção a operacionalização do modelo de Oliva (2016), originalmente teórico. Contribuições sociais / para a gestão: O desenvolvimento da GRC nas organizações reduz a exposição a riscos de todo seu ambiente, aumentando a segurança da sociedade. O artigo contribui com a prática dos gestores ao demonstrar, de forma prescritiva, a aplicação de um modelo teórico de GRC.
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