Purpose-The purpose of this paper is to examine how police authorityin its "soft" formis used and understood by staff and detainees in police custody in England, examining how these meanings are shaped by this unique police setting. It is argued that the nature of this setting, as fraught and uncertain, along with the large volume of citizens who come into contact with the police therein, makes police custody the ultimate "teachable moment". Design/methodology/approach-The present paper is based on in-depth qualitative data collected between March 2014 and May 2015 in four custody suites (in four forces). In each site, the researchers spent three to four weeks observing and then interviewed 10-15 staff (largely police officers, detention officers but also a few other criminal justice practitioners) and 10-15 detainees. In total, the paper is based on 532 hours of observing and 97 interviews (47 with staff and 50 with detainees). Findings-One way that the staff used their authority in the custody suites in the research was softly and innocuously; this entailed for example staff communicating in a respectful manner with detainees, such as by being deliberately polite. The authors conclude that this "soft" power was a dynamic, processual matter, shaped in particular by the physical conditions of the suite, the uncertain and insecure nature of detainees' circumstances, as well as by the sense of disempowerment they felt as a result of being deprived of their liberty and autonomy, all of which contributed to police custody being the ultimate "teachable moment". Originality/value-The paper draws on a range of qualitative data collected from both staff and detainees in four types of police custody suites as part the "good" police custody study. It therefore makes an original contribution to the field which has tended to rely on cross-sectional surveys of citizens not policed populations (Harkin, 2015; Worden and Mclean, 2017).
Since the 1980s, police custody in England and Wales has seen the civilianisation and privatisation of key roles formerly performed by police officers and changes to how police custody suites are managed and owned. These changes have been encapsulated in a five-pronged typology of custody suites identified by Skinns et al. Drawing on theories about 'good' policing as well as quantitative and qualitative data collected as part of an ongoing study of 'good' police custody, this paper provides some preliminary answers to two key questions: Can police custody ever be 'good' for suspects and, relatedly, are some types of custody suites likely to be better than others, in this regard? What are the implications for 'good' policing? We show that of the five types of custody suites identified in Skinns et al., the 'unhurried hybrid' may be particularly beneficial to 'good' experiences of police custody; for example, the conditions of custody are better and may facilitate a more trusting relationship between suspects and the police. The data also show that theories about 'good' policing are relevant and useful for conceptualising 'good' police custody; though of the five dimensions of 'good' policing some (e.g. policing as just) are more relevant than others (e.g. policing as crime reduction). ARTICLE HISTORY
Appreciative Inquiry is a methodology originating from organisational psychology, though it has since been used in criminal justice research including police studies. It is used to identify the actual and potential strengths of an individual or an institution, with a view to building on these strengths in the future. The primary purpose of this paper is to assess the value of Appreciative Inquiry for police research, where its use is potentially confounded by aspects of police culture. Drawing on an ESRC-funded study, the 'good' police custody study, we critically examine the role of Appreciative Inquiry in enabling access and data collection through appreciatively-informed interviews, examining this from the perspective of the police, the policed and police researchers. We also illustrate how Appreciative Inquiry contributed to the theorisation process and to the development of theoretically-informed recommendations and organisational reforms, matters that are neglected in other police and criminal justice research. We conclude that certain aspects of police culture hinder its use, for example, the cynicism of frontline police officers, whilst the storytelling features of police culture and growing collaboration between police and researchers help overcome these barriers. Appreciative Inquiry must still be used reflexively in police research, recognising for example the tendency towards naïve optimism and its impacts on vulnerable participants. Nonetheless, in light of Appreciative Inquiry dovetailing with growing expectations that the police and academics should work more closely together, there are grounds for appreciating Appreciative Inquiry as an important part of a diverse police research agenda in the future.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.