Indonesia has introduced radical decentralisation measures, transferring many functions and much finance to democratically elected sub-national governments. However, human resource management (HRM) has largely been overlooked. Using data obtained from central personnel agencies and nine sub-national governments, this article examines the major elements of HRM at sub-national level: recruitment and selection; promotion and advancement; training and development; remuneration; and performance management. The structure and operation of these elements are compared with those advocated in Strategic HRM, the dominant paradigm of contemporary HRM. The findings are that a centralised, bureaucratised system of HRM remains in place in Indonesia, with many practices retained from the pre-decentralisation period. The HRM system is only minimally linked to strategic concerns and organisational goal achievement. Reforms are essential, but an incremental approach is recommended, keeping the basic framework centralised but creating incentives for reform by making local governments more accountable for personnel costs and performance.
AbstrakPelayanan farmasi klinik merupakan salah satu pelayanan kesehatan yang berorientasi kepada pasien sehingga perlu dilakukan kesesuaian standar pelayanan farmasi klinik untuk menciptakan pelayanan yang bermutu dan berkualitas. Tujuan penelitian ini dimaksudkan untuk mengetahui bagaimana kepatuhan Pelayanan Farmasi Klinik di RSUP Dr. Wahidin Sudirohusodo sesuai dengan sebelas indikator pelayanan farmasi klinis berdasarkan Peraturan Menteri Kesehatan Nomor 72 Tahun 2016. Metode penelitian menggunakan pendekatakan kualitatif. Pengumpulan data dilakukan di RSUP Dr. Wahidin Sudirohusodo Makassar dengan Teknik wawancara mendalam, observasi, dan dokumentasi. Informan penelitian adalah Kepala Instalasi Farmasi, penanggung jawab Pelayanan Informasi Obat, penanggung jawab Depo, apoteker, dan pasien. Hasil penelitian menemukan bahwa sebelas indikator pelayanan farmasi klinik yaitu pengkajian dan pelayanan Resep, penelusuran riwayat penggunaan obat, rekonsiliasi obat, Pelayanan Informasi Obat (PIO), konseling, visite, Pemantauan Terapi Obat (PTO), Monitoring Efek Samping Obat (MESO), Evaluasi Penggunaan Obat (EPO), dispensing sediaan steril; dan Pemantauan Kadar Obat dalam Darah (PKOD) sudah dilaksanakan dengan baik walaupun masih ada indikator yang belum optimal. Hanya satu indikator yang belum terlaksana yaitu pemantauan kadar obat dalam darah karena terkendala dengan pembiayaan sarana dan prasarana yang cukup mahal. Kepatuhan Pelayanan Farmasi Klinik di RSUP Dr. Wahidin Sudirohusodo Makassar sudah dilakukan cukup baik tetapi masih terdapat beberapa hal yang perlu dibenahi oleh pihak rumah sakit, diantaranya perlu peningkatan SDM, penjadwalan visite yang lebih intens, penganggaran yang memadai untuk pengadaan alat kesehatan dan produk media edukasi. AbstractClinical pharmacy service is one of the patient-oriented health services so that it needs to be done in accordance with clinical pharmacy service standards to create quality and quality services. The purpose of this study was intended to find out how compliance with Clinical Pharmacy Services at RSUP Dr. Wahidin Sudirohusodo is in accordance with eleven clinical pharmacy service indicators based on Minister of Health Regulation No. 72 of 2016. The research method uses qualitative approach. Data collection was conducted at Dr. RSUP Wahidin Sudirohusodo Makassar with in-depth interviews, observation and documentation. The research informants were the Head of Pharmacy Installation, the Person in charge of Drug Information Services, the Responsible Department of Depos, Pharmacists, and Patients. The results found that ten indicators of clinical pharmacy services were assessment and prescription services, tracking drug use history, drug reconciliation, drug information services (PIO), counseling, visite, Drug Therapy Monitoring (PTO), Monitoring of Drug Side Effects (MESO), Evaluation Drug use (EPO), dispensing sterile preparations; and Monitoring of Drug Levels in Blood (PKOD) has been carried out well although there are still indicators that are not optimal. Only ...
The problem of public services in Indonesia is still a thorny problem. The accountability aspect is the main focus in improving the quality of public services where the government must explain openly, completely, and fairly, and be accountable to the public. This study aims to answer how the role of the Ombudsman as a public service supervisor in increasing the accountability of government public services. This research is a case study of West Sulawesi. By using Romzek and Dubnick's accountability theory, this study tries to describe the accountability that occurs in government and then tries to see the role of the Ombudsman in increasing that accountability. The sampling method uses snowball sampling where we will conduct interviews with representatives of the Ombudsman from West Sulawesi. The results showed that the role of the Ombudsman in improving public service accountability was still low. With the type IV accountability scenario, the Ombudsman is still lacking in efforts to encourage increased accountability. The low role is due to the authority mandated by law and the absence of a reward and punishment system for taking corrective actions or recommendations issued by the ombudsman.
This study aims to analyze and examine strategies for improving the quality of public services at the Ministry of Agrarian Affairs and the National Land Agency of North Luwu Regency. The method is qualitative research with data collection techniques in this study include interviews and observations. The data analysis process used an interactive model analysis with data analysis including data reduction, data presentation, and conclusion drawing. The results show obstacles in implementing strategies for improving the quality of land services, including the capacity and capability of the apparatus personnel who are not yet fully capable of carrying out service functions based on predetermined SOPs, including the lack of human resources who have expertise in land affairs. Apart from that, the support for facilities and infrastructure which greatly supports the implementation of land service functions in the field is still very limited. The cultural strategy that needs to be put forward is how to build a work culture that is flexible and sensitive to the needs of land service users. This is considered important, given the complexity of problems surrounding land administration management, which is still a major problem and is in the public spotlight. The facts that the researchers found in the field prove that land problems, especially those related to the work culture of land service officials, are still a matter of concern for people who use land services.
AbstrakLiterasi merupakan integrasi keterampilan menyimak, berbicara, menulis, membaca, dan berpikir kritis. Gerakan literasi sekolah terdiri atas tahap pembiasaan, pengembangan, dan pembelajaran. Penelitian ini bertujuan untuk memperoleh gambaran yang jelas tentang implementasi gerakan literasi sekolah di SMA sekolah sasaran pelaksana Kurikulum 2013 tahun pelajaran 2016/2017 se Kabupaten Jayapura. Metode yang digunakan yaitu metode survei dengan deskriptif kuantitatif. Hasil temuan penelitian program membaca 15 menit yang menjadi pogram wajib untuk tahap pembiasaan responden dari peserta didik masih berkategori sedang 2,17, tahap pengembangan berkategori sedang 2,41, dan tahap pembelajaran juga masih berkategori sedang 2,12. Program membaca 15 menit yang menjadi program wajib responden dari pendidik untuk tahap pembiasaan berkategori sedang 2,46, tahap pengembangan berkategori sedang 2,52, dan tahap pembelajaran juga masih berkategori sedang 2,34. Beberapa sekolah belum menjadwalkan dalam jadwal harian program membaca 15 menit yang menjadi kewajiban sebelum kegiatan pembelajaran dilaksanakan setiap hari. Demikian juga belum memiliki tim gerakan literasi sekolah. Jadi implementasi gerakan literasi sekolah di SMA sekolah sasaran pelaksana Kurikulum 2013 se Kabupaten Jayapura hanya mencapai kategori sedang. Hasilnya dapat dijadikan sebagai masukan kepada LPMP Papua untuk meningkatkan kualitas pelayanan kediklatan demi meningkatkan mutu pendidikan di provinsi Papua.Kata kunci: Gerakan Literasi, Sekolah Menengah Atas, Kurikulum 2013, Pemerintah Kabupaten Jayapura.AbstractLiteracy is an integration of listening, speaking, writing, reading, and critical thinking skills. The implementation of the School Literacy Movement consists of the stage of habituation, development, and learning. This study aims to obtain a clear picture of the implementation of School Literacy Movement in Senior High Schools as target school for 2013 Curriculum Academic Year 2016/2017 at Jayapura Region. The method used is survey method with descriptive quantitative and qualitative descriptive. The research findings of the 15-minute program read into the compulsory program for the habituation stage of the respondents of the students are still moderate 2.17, the development stage is moderate 2.41, and the learning stage is also still moderate 2.12. The 15-minutes Reading Programs which become the compulsory program of respondents from educators for the moderate category of cognition 2.46, the development stage is moderate 2.52, and the learning stage is also still moderate 2.34. Some schools have not scheduled the daily schedule of 15-minute Reading Programs that are required before the learning activities are conducted every day. Some schools do not have a School Literacy Movement Team as well. So the implementation of School Literacy Movement in Senior High Schools as target school for 2013 Curriculum implementation at Jayapura Region reach medium category. The result can be used as input to LPMP Papua to improve training quality services in order to improve the quality of education in Papua Province.Keywords: Literacy Movement, Senior High School, 2013 Curriculum, Jayapura Region.
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