The problem of public services in Indonesia is still a thorny problem. The accountability aspect is the main focus in improving the quality of public services where the government must explain openly, completely, and fairly, and be accountable to the public. This study aims to answer how the role of the Ombudsman as a public service supervisor in increasing the accountability of government public services. This research is a case study of West Sulawesi. By using Romzek and Dubnick's accountability theory, this study tries to describe the accountability that occurs in government and then tries to see the role of the Ombudsman in increasing that accountability. The sampling method uses snowball sampling where we will conduct interviews with representatives of the Ombudsman from West Sulawesi. The results showed that the role of the Ombudsman in improving public service accountability was still low. With the type IV accountability scenario, the Ombudsman is still lacking in efforts to encourage increased accountability. The low role is due to the authority mandated by law and the absence of a reward and punishment system for taking corrective actions or recommendations issued by the ombudsman.
Industri kuliner merupakan salah satu subsektor dari Industri ekonomi kreatif. Industri kuliner adalah salah satu penyumbang PDB terbesar pada Industri ekonomi kreatif, sehingga perkembangan industri kreatif memilik dampak yang baik pertumbuhan ekonomi Indonesia. UMKM merupakan bagian pada perekonomian Indonesia, khususnya UMKM kuliner yang merupakan pelaku utama dari industri kuliner. Pandemi Covid-19 cukup memberikan dampak pada perekonomian Indonesia, termasuk UMKM kuliner yang juga terkena dampak dari pandemi. Mie Baraccung Makassar merupakan salah satu UMKM kuliner yang terkena dampak dari pandemi Covid-19. Strategi promosi dilakukan sebagai cara dalam pemulihan kondisi UMKM. Strategi promosi yang dilakukan melalui media sosial. Media sosial sangat efektif digunakan sebagai media promosi, karena hampir semua pengguna internet menggunakan media sosial. Mie Baraccung Makassar menggunakan Instagram sebagai salah satu media sosialnya, namun Mie Baraccung Makassar belum mempunyai ide dalam pembuatan konten promosi dan tampilan feeds Instagram Mie Baraccung Makassar belum tertata dengan baik. Penelitian ini bertujuan untuk membuat strategi promosi dalam konten media sosial Mie Baraccung Makassar dalam bentuk konten promosi menggunakan desain grafis. Penelitian ini menggunakan metode kualitatif yang dijelaskan secara deskriptif, dengan tujuan menggambarkan keadaan dan fenomena secara terperinci. Output dari penelitian ini merupakan konten promosi melalui media sosial dengan menggunakan desain grafis. Konten promosi ini juga berfungsi sebagai konten informasi mengenai produk dan layanan dari Mie Baraccung Makassar.
The Covid-19 pandemic is not only a health problem but has also affected the economy. Economic growth has contracted so it has been necessary for the Indonesian Government to make program adjustments and reallocate the budget to anticipate further impacts. The tourism sector has been a center of attention of refocusing and reallocation of budgets because it is not a primary focus in dealing with Covid-19. This study sought to reveal the strategy of the Tourism Office of Maros Regency to deal with the refocusing and reallocation set by the Central Government in the context of dealing with the Covid-19 pandemic. The results revealed that budget refocusing and reallocation were carried out as an effort to better cope with Covid-19 by focusing on health, social safety nets, and mitigating economic impacts. For programs that are considered pillars of tourism, the Tourism Office only changed the volume of activities so that tourism activities could continue to run. The Tourism Office tried to remain consistent with the existing tourism planning to achieve the tourism targets that had been previously determined. Tourism planning is also a requirement for the Tourism Office to obtain Special Allocation Funds from the Ministry of Tourism, both physical and non-physical. This is one of the budget sources that has made tourism activities in Maros Regency continue to thrive during the Covid-19 pandemic. Keywords: strategy, tourism office, Covid-19, refocusing, reallocation
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